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Machine Translation (MT) remains one of the last NLP tasks where large language models (LLMs) have not yet replaced dedicated supervised systems. This work exploits the complementary strengths of LLMs and supervised MT by guiding LLMs to automatically post-edit MT with external feedback on its quality, derived from Multidimensional Quality Metric (MQM) annotations. Working with LLaMA-2 models, we consider prompting strategies varying the nature of feedback provided and then fine-tune the LLM to improve its ability to exploit the provided guidance. Through experiments on Chinese-English, English-German, and English-Russian MQM data, we demonstrate that prompting LLMs to post-edit MT improves TER, BLEU and COMET scores, although the benefits of fine-grained feedback are not clear. Fine-tuning helps integrate fine-grained feedback more effectively and further improves translation quality based on both automatic and human evaluation. 

Explainable NLP techniques primarily explain by answering “Which tokens in the input are responsible for this prediction?”. We argue that for NLP models that make predictions by comparing two input texts, it is more useful to explain by answering “What differences between the two inputs explain this prediction?”. We introduce a technique to generate contrastive phrasal highlights that explain the predictions of a semantic divergence model via phrase alignment guided erasure. We show that the resulting highlights match human rationales of cross-lingual semantic differences better than popular post-hoc saliency techniques and that they successfully help people detect fine-grained meaning differences in human translations and critical machine translation errors. 

Translations help people understand content written in another language. However, even correct literal translations do not fulfill that goal when people lack the necessary background to understand them. Professional translators incorporate explicitations to explain the missing context by considering cultural differences between source and target audiences. Despite its potential to help users, NLP research on explicitation is limited because of the dearth of adequate evaluation methods. This work introduces techniques for automatically generating explicitations, motivated by WikiExpl: a dataset that we collect from Wikipedia and annotate with human translators. The resulting explicitations are useful as they help answer questions more accurately in a multilingual question answering framework. 

We ask the question: Are there widespread disparities in machine translations of names across race/ethnicity, and gender? We hypothesize that the translation quality of names and surrounding context will be lower for names associated with US racial and ethnic minorities due to these systems' tendencies to standardize language to predominant language patterns. We develop a dataset of names that are strongly demographically aligned and propose a translation evaluation procedure based on round-trip translation. We analyze the effect of name demographics on translation quality using generalized linear mixed effects models and find that the ability of translation systems to correctly translate female-associated names is significantly lower than male-associated names. This effect is particularly pronounced for female-associated names that are also associated with racial (Black) and ethnic (Hispanic) minorities. This disparity in translation quality between social groups for something as personal as someone's name has significant implications for people's professional, personal, and cultural identities, self-worth and ease of communication. Our findings suggest that more MT research is needed to improve the translation of names and to provide high-quality service for users regardless of gender, race, and ethnicity. 

Neural sequence generation models are known to “hallucinate”, by producing outputs that are unrelated to the source text. These hallucinations are potentially harmful, yet it remains unclear in what conditions they arise and how to mitigate their impact. In this work, we first identify internal model symptoms of hallucinations by analyzing the relative token contributions to the generation in contrastive hallucinated vs. non-hallucinated outputs generated via source perturbations. We then show that these symptoms are reliable indicators of natural hallucinations, by using them to design a lightweight hallucination detector which outperforms both model-free baselines and strong classifiers based on quality estimation or large pre-trained models on manually annotated English-Chinese and German-English translation test beds. 

A major challenge in the practical use of Machine Translation (MT) is that users lack information on translation quality to make informed decisions about how to rely on outputs. Progress in quality estimation research provides techniques to automatically assess MT quality, but these techniques have primarily been evaluated in vitro by comparison against human judgments outside of a specific context of use. This paper evaluates quality estimation feedback in vivo with a human study in realistic high-stakes medical settings. Using Emergency Department discharge instructions, we study how interventions based on quality estimation versus backtranslation assist physicians in deciding whether to show MT outputs to a patient. We find that quality estimation improves appropriate reliance on MT, but backtranslation helps physicians detect more clinically harmful errors that QE alone often misses. 

Synthetic translations have been used for a wide range of NLP tasks primarily as a means of data augmentation. This work explores, instead, how synthetic translations can be used to revise potentially imperfect reference translations in mined bitext. We find that synthetic samples can improve bitext quality without any additional bilingual supervision when they replace the originals based on a semantic equivalence classifier that helps mitigate NMT noise. The improved quality of the revised bitext is confirmed intrinsically via human evaluation and extrinsically through bilingual induction and MT tasks. 

Global teams frequently consist of language-based subgroups who put together complementary information to achieve common goals. Previous research outlines a two-step work communication flow in these teams. There are team meetings using a required common language (i.e., English); in preparation for those meetings, people have subgroup conversations in their native languages. Work communication at team meetings is often less effective than in subgroup conversations. In the current study, we investigate the idea of leveraging machine translation (MT) to facilitate global team meetings. We hypothesize that exchanging subgroup conversation logs before a team meeting offers contextual information that benefits teamwork at the meeting. MT can translate these logs, which enables comprehension at a low cost. To test our hypothesis, we conducted a between-subjects experiment where twenty quartets of participants performed a personnel selection task. Each quartet included two English native speakers (NS) and two non-native speakers (NNS) whose native language was Mandarin. All participants began the task with subgroup conversations in their native languages, then proceeded to team meetings in English. We manipulated the exchange of subgroup conversation logs prior to team meetings: with MT-mediated exchanges versus without. Analysis of participants' subjective experience, task performance, and depth of discussions as reflected through their conversational moves jointly indicates that team meeting quality improved when there were MT-mediated exchanges of subgroup conversation logs as opposed to no exchanges. We conclude with reflections on when and how MT could be applied to enhance global teamwork across a language barrier.