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Family-centered integration is critical for the success of in-home educational robots. 

Reading fluency is a vital building block for developing literacy, yet the best way to practice fluency—reading aloud—can cause anxiety severe enough to inhibit literacy development in ways that can have an adverse effect on students through adulthood. One promising intervention to mitigate oral reading anxiety is to have children read aloud to a robot. Although observations in prior work have suggested that people likely feel more comfortable in the presence of a robot instead of a human, few studies have empirically demonstrated that people feel less anxious performing in front of a robot compared with a human or used objective physiological indicators to identify decreased anxiety. To investigate whether a robotic reading companion could reduce reading anxiety felt by children, we conducted a within-subjects study where children aged 8 to 11 years (n = 52) read aloud to a human and a robot individually while being monitored for physiological responses associated with anxiety. We found that children exhibited fewer physiological indicators of anxiety, specifically vocal jitter and heart rate variability, when reading to the robot compared with reading to a person. This paper provides strong evidence that a robot’s presence has an effect on the anxiety a person experiences while doing a task, offering justification for the use of robots in a wide-reaching array of social interactions that may be anxiety inducing. 

Robotic telepresence enables users to navigate and experience remote environments. However, effective navigation and situational awareness depend on users’ prior knowledge of the environment, limiting the usefulness of these systems for exploring unfamiliar places. We explore how integrating location-aware LLM-based narrative capabilities into a mobile robot can support remote exploration. We developed a prototype system, called NarraGuide, that provides narrative guidance for users to explore and learn about a remote place through a dialogue-based interface. We deployed our prototype in a geology museum, where remote participants (𝑛 = 20) used the robot to tour the museum. Our findings reveal how users perceived the robot’s role, engaged in dialogue in the tour, and expressed preferences for bystander encountering. Our work demonstrates the potential of LLM-enabled robotic capabilities to deliver location-aware narrative guidance and enrich the experience of exploring remote environments. 

The widespread adoption of Large Language Models (LLMs) and LLM-powered agents in multi-user settings underscores the need for reliable, usable methods to accommodate diverse preferences and resolve conflicting directives. Drawing on conflict resolution theory, we introduce a user-centered workflow for multi-user personalization comprising three stages: Reflection, Analysis, and Feedback. We then present MAP—a Multi-Agent system for multi-user Personalization—to operationalize this workflow. By delegating subtasks to specialized agents, MAP (1) retrieves and reflects on relevant user information, while enhancing reliability through agent-toagent interactions, (2) provides detailed analysis for improved transparency and usability, and (3) integrates user feedback to iteratively refine results. Our user study findings (𝑛 = 12) highlight MAP’s effectiveness and usability for conflict resolution while emphasizing the importance of user involvement in resolution verification and failure management. This work highlights the potential of multi-agent systems to implement user-centered, multi-user personalization workflows and concludes by offering insights for personalization in multi-user contexts. 

With the increasing prevalence of online learning, adapting education to diverse learner needs remains a persistent challenge. Recent advancements in artificial intelligence (AI), particularly large language models (LLMs), promise powerful tools and capabilities to enhance personalized learning in online educational environments. In this work, we explore how LLMs can improve personalized learning experiences by catering to individual user needs toward enhancing the overall quality of online education. We designed personalization guidelines based on the growing literature on personalized learning to ground LLMs in generating tailored learning plans. To operationalize these guidelines, we implemented LearnMate, an LLM-based system that generates personalized learning plans and provides users with real-time learning support. We discuss the implications and future directions of this work, aiming to move beyond the traditional one-size-fits-all approach by integrating LLM-based personalized support into online learning environments. 

Automated planning is traditionally the domain of experts, utilized in fields like manufacturing and healthcare with the aid of expert planning tools. Recent advancements in LLMs have made planning more accessible to everyday users due to their potential to assist users with complex planning tasks. However, LLMs face several application challenges within end-user planning, including consistency, accuracy, and user trust issues. This paper introduces VeriPlan, a system that applies formal verification techniques, specifically model checking, to enhance the reliability and flexibility of LLMs for end-user planning. In addition to the LLM planner, VeriPlan includes three additional core features—a rule translator, flexibility sliders, and a model checker—that engage users in the verification process. Through a user study (𝑛 = 12), we evaluate VeriPlan, demonstrating improvements in the perceived quality, usability, and user satisfaction of LLMs. Our work shows the effective integration of formal verification and user-control features with LLMs for end-user planning tasks. 

Abstract ObjectiveThis Emerging Ideas report explores families' (parents and their children) uses and gratification for ChatGPT. BackgroundGenerative artificial intelligence–based conversational agents, such as ChatGPT, can be used to accomplish a variety of tasks, yet little is known about how and why parents and their children may use these technologies. MethodsWe conducted semistructured qualitative and exploratory interviews with 12 U.S.‐based families that had experience sharing a ChatGPT account. Families were recruited using social media advertisements, and at least one child and one parent joined the interview. We asked families about what they used ChatGPT for and why they used the platform. ResultsFamilies reported four main motivators for using ChatGPT: (a) information seeking, (b) enhancing productivity, (c) entertainment, and (d) social bonding. Potential barriers to use included concerns about (a) ChatGPT's credibility and capabilities, (b) being less familiar with using ChatGPT, (c) the platform's ethical implications, and (d) possible privacy risks. ConclusionFamilies use ChatGPT for various purposes, but their uses and gratifications sometimes may differ depending on their perceptions of and experiences with the platform. ImplicationsOur findings suggest that with some improvements, ChatGPT has the potential to be a useful tool for both individual and shared use in families. 

AI-assisted learning companion robots are increasingly used in early education. Many parents express concerns about content appropriateness, while they also value how AI and robots could supplement their limited skill, time, and energy to support their children’s learning. We designed a card-based kit, SET, to systematically capture scenarios that have different extents of parental involvement. We developed a prototype interface, PAiREd, with a learning companion robot to deliver LLM-generated educational content that can be reviewed and revised by parents. Parents can flexibly adjust their involvement in the activity by determining what they want the robot to help with. We conducted an in-home field study involving 20 families with children aged 3–5. Our work contributes to an empirical understanding of the level of support parents with different expectations may need from AI and robots and a prototype that demonstrates an innovative interaction paradigm for flexibly including parents in supporting their children.