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  1. The interplay between emotion and reason is of interest to scholars of deliberative democracy, yet it has been little analysed. Examining a 2010 Citizens’ Initiative Review (CIR) in Oregon, USA, we find (1) that the participation of chief petitioners, advocates and witnesses is conducive to the expression of emotions and (2) that, aided by moderators, panellists remain focused on clarifying key points and writing their Citizens’ Statement. We conclude that the competitive–collaborative structure of the CIR offers opportunities for emotional expression and reasoned deliberation while productively combining these important forms of discourse. 
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  2. Voters often rely on cognitive shortcuts and partisan cues under low-information conditions. But it would be preferable for voters to adopt deliberative cues so that their low-information vote at least follows the judgements of similar high information voters. One such deliberative cue is the Oregon Citizens Initiative Review, where citizen panels exhaustively review policy initiatives and report their findings for voters. When exposed to documents produced by the panels, readers become more informed voters and can use their new knowledge to make independent voting choices, rather than relying on judgmental shortcuts and voting cues. 
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