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Little is known about how portrayals of American unity (i.e. “we’re all in this together”) have been received by essential workers on the front lines of the COVID risk divide, and how the pandemic may have contributed to perceptions of class inequality among lower-income workers. In this paper, we draw upon 192 in-depth interviews with precarious and gig-based workers in New York City. We find that during the height of the first wave of the pandemic, precarious workers often expressed frustration over class-based inequalities and antagonism toward elites. Many respondents expressed significant skepticism toward messages that the pandemic has brought Americans together. Instead, workers identified two distinct, class-based realities in New York: elite Americans are able to socially-distance in “mansions,” or on “yachts,” while precarious workers struggled to weather the storm in “dinghies.” Likewise, workers felt “abandoned” by wealthy owners and managers, who fled the city to socially-distanced homes in beach communities and surrounding suburbs. Our findings suggest that low-wage, high-risk workers articulate complex conceptualizations of inequality and convey grievances toward elites during the pandemic. This study contributes to broader literature on perceived inequality, the rise of noxious work, and the social consequences of COVID-19. 

The Covid-19 pandemic has greatly impacted the labor market and given rise to the Great Resignation. Drawing on a mixed methods panel study of 199 precarious and gig-based workers, we analyze how a changing conception of free time during the Covid-19 pandemic led low-wage service workers to seek more fulfilling careers. Whereas most workers initially perceived free time in terms of opportunity costs, they later reconceived this time as enabling an investment in personal growth, moving from “spending time” making money to “investing time” in themselves. This shift in temporal experience is expressed through the adoption of a “work passion” logic and “pandemic epiphanies” that motivated respondents to seek self-affirming and potentially more lucrative work opportunities. 

Good jobs that allow remote work have enabled white-collar professionals to stay home during COVID-19, but for precarious workers, online advertisements for work-from-home employment are often scams. In this article, based on in-depth interviews conducted between April and July 2020 with nearly 200 precarious workers, we find that precarious workers regularly encountered fraudulent job advertisements via digital media. Drawing on Swidler’s concepts of the cultural tool kit and cultural logic, we find that in this time of uncertainty, workers defaulted to the focus on personal responsibility that is inherent in insecurity culture. Following the cultural logic of personal responsibility, job seekers did not place blame on job search websites for allowing the scams to be posted, but normalized the situation, deploying a scam detection repertoire in response. In addition, the discovery that advertised “good jobs” are often scams affecting workers’ desire to continue job hunting and perceptions of potential future success. 

The authors explore media distrust among a sample of precarious and gig workers interviewed during the COVID-19 pandemic. Although these left-leaning respondents initially increased their media consumption at the outset of the pandemic, they soon complained of media sensationalism and repurposed a readily available cultural tool: claims of “fake news.” As a result, these unsettled times have resulted in a “diffusion of distrust,” in which an elite conservative discourse of skepticism toward the media has also become a popular form of compensatory control among self-identified liberals. Perceiving “fake news” and media sensationalism as “not good” for their mental health, respondents also reported experiencing media burnout and withdrawing from media consumption. As the pandemic passes its one-year anniversary, this research has implications for long-term media coverage on COVID-19 and ongoing media trust and consumption. 

While social distancing measures are essential in limiting the impact of a pandemic, such measures are often less feasible for low-income groups such as precarious workers who continue to travel on public transit and are less able to practice social distancing measures. In this paper, based on in-depth remote interviews conducted from April 2020 through June 2020, with more than 130 gig and precarious workers in New York City, we find that precarious workers experience three main hurdles in regard to accessing unemployment assistance that can be broadly categorized as knowledge, sociological, and temporal/financial barriers. Drawing on worker interview responses, we have named these responses: (1) Didn’t Know, (2) Didn’t Want, and (3) Can’t Wait. These challenges have led workers to turn to gig and precarious work, further highlighting the inequities of the pandemic. As a result, for some workers, so-called “side hustles” have become their primary social safety net.