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            Existing commercial and in-house software development tools are often inaccessible to blind and low vision software professionals (BLVSPs), hindering their participation and career growth at work. Building on existing research on Do-It-Yourself (DIY) assistive technologies and customized tools made by programmers, we shed light on the currently unexplored intersection of how DIY tools built and used by BLVSPs support accessible software development. Through semi-structured interviews with 30 BLVSPs, we found that such tools serve many different purposes and are driven by motivations such as desiring to maintain a professional image and a sense of dignity at work. These tools had significant impacts on workplace accessibility and revealed a need for a more centralized community for sharing tools, tips, and tricks. Based on our findings, we introduce the “Double Hacker Dilemma” and highlight a need for developing more effective peer and organizational platforms that support DIY tool sharing.more » « lessFree, publicly-accessible full text available April 25, 2026
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            Scholars have investigated numerous barriers to accessible software development tools and processes for Blind and Low Vision (BLV) developers. However, the research community has yet to study the accessibility of software development meetings, which are known to play a crucial role in software development practice. We conducted semi-structured interviews with 26 BLV software professionals about software development meeting accessibility. We found four key themes related to in-person and remote software development meetings: (1) participants observed that certain meeting activities and software tools used in meetings were inaccessible, (2) participants performed additional labor in order to make meetings accessible, (3) participants avoided disclosing their disability during meetings due to fear of career repercussions, (4) participants suggested technical, social and organizational solutions for accessible meetings, including developing their own solutions. We suggest recommendations and design implications for future accessible software development meetings including technical and policy-driven solutions.more » « less
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            Context: Scholars in the software engineering (SE) research community have investigated career advancement in the software industry. Research topics have included how individual and external factors can impact career mobility of software professionals, and how gender affects career advancement. However, the community has yet to look at career mobility from the lens of accessibility. Specifically, there is a pressing need to illuminate the factors that hinder the career mobility of blind and low vision software professionals (BLVSPs). Objective: This study aims to understand aspects of the workplace that impact career mobility for BLVSPs. Methods: We interviewed 26 BLVSPs with different roles, years of experience, and industry sectors. Thematic analysis was used to identify common factors related to career mobility. Results: We found four factors that impacted the career mobility of BLVSPs: (1) technical challenges, (2) colleagues’ perceptions of BLVSPs, (3) BLVSPs’ own perceptions on managerial progression, and (4) BLVSPs’ investment in accessibility at the workplace. Conclusion: We suggest implications for tool designers, organizations, and researchers towards fostering more accessible workplaces to support the career mobility of BLVSPs.more » « less
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            Along with the growing number of students with disabilities in higher education comes an opportunity to explore the difficulties they experience, especially in the post-pandemic era, as well as how to better support them, thus making post-secondary education more inclusive. A considerable amount of research has been done in providing accommodation for students with physical disabilities, but other hindrances to accessibility such as mental health conditions are prone to be overlooked, perhaps in part due to the stigmatization and subjective invisibility of this topic, specifically in rigorous, competitive fields such as Computer Science (CS). In order to bridge this gap, we conducted a nationwide survey in which 53 undergraduate CS students who identify as living with a mental health condition shared their experiences in their CS courses, instructor and TA office hours, interactions with other students, and the rest of the field. This paper summarizes the most common negative and positive experiences, as well as respondents' recommendations for CS instructors, including recognizing these students' struggles, making themselves approachable, and providing flexible formats of lectures and office hours. The results of this study provide a glimpse of the academic lives of CS students living with mental health conditions, so that CS instructors could foster a more inclusive environment by supporting more students in their paths of pursuing higher education.more » « less
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            Some students with disabilities cannot fully engage in digital learning opportunities because of the inaccessible design of many online courses. In this commentary on policies and administration, I describe how the Universal Design in Higher Education (UDHE) Framework can be used to guide the design of accessible and inclusive online courses and share examples of best practices in applying it. I also present potential roles key stakeholders can play in applying the UDHE Framework. Taking meaningful steps in this regard can improve online learning opportunities by making them accessible to and inclusive of more learners.more » « less
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            As computing courses become larger, students of minoritized groups continue to disproportionately face challenges that hinder their academic and professional success (e.g. implicit bias, microaggressions, lack of resources, assumptions of preparatory privilege). This can impact career aspirations and sense of belonging in computing communities. Instructors have the power to make immediate changes to support more equitable learning, but they are often unaware of students' challenges. To help both instructors and students understand the inequities in their classes, we developed StudentAmp, an interactive system that uses student feedback and self-reported demographic information (e.g. gender, ethnicity, disability, educational background) to show challenges and how they affect students differently. To help instructors make sense of feedback, StudentAmp ranks challenges by student-perceived disruptiveness. We conducted formative evaluations with five large college computing courses (150 - 750 students) being taught remotely during the COVID-19 pandemic. We found that students shared challenges beyond the scope of the course, perceived sharing information about who they were as useful but potentially dangerous, and that teaching teams were able to use this information to consider the positionality of students sharing challenges. Our findings relate to a central design tension of supporting equity by sharing contextualized information about students while also ensuring their privacy and well-being.more » « less
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