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In the smart home landscape, there is an increasing trend of homeowners sharing device access outside their homes. This practice presents unique challenges in terms of security and privacy. In this study, we evaluated the co-management features in smart home management systems to investigate 1) how homeowners establish and authenticate shared users’ access, 2) the access control mechanisms, and 3) the management, monitoring, and revocation of access for shared devices. We conducted a systematic feature analysis of 11 Android and iOS mobile applications (“apps”) and 2 open-source platforms designed for smart home management. Our study revealed that most smart home systems adopt a centralized control model which necessitates shared users to utilize the primary app for device access, while providing diverse sharing mechanisms, such as email or phone invitations and unique codes, each presenting distinct security and privacy advantages. Moreover, we discovered a variety of access control options, ranging from full access to granular access control such as time-based restrictions which, while enhancing security and convenience, necessitate careful management to avoid user confusion. Additionally, our findings highlighted the prevalence of comprehensive methods for monitoring shared users’ access, with most systems providing detailed logs for added transparency and security, although there are some restrictions to safeguard homeowner privacy. Based on our findings, we recommend enhanced access control features to improve user experience in shared settings. 

Traditional online safety technologies often overly restrict teens and invade their privacy, while parents often lack knowledge regarding their digital privacy. As such, prior researchers have called for more collaborative approaches on adolescent online safety and networked privacy. In this paper, we propose family-centered approaches to foster parent-teen collaboration in ensuring their mobile privacy and online safety while respecting individual privacy, to enhance open discussion and teens' self-regulation. However, challenges such as power imbalances and conflicts with family values arise when implementing such approaches, making parent-teen collaboration difficult. Therefore, attending the family-centered design workshop provided an invaluable opportunity for us to discuss these challenges and identify best research practices for the future of collaborative online safety and privacy within families. 

Traditional online safety technologies often overly restrict teens and invade their privacy, while parents often lack knowledge regarding their digital privacy. As such, prior researchers have called for more collaborative approaches on adolescent online safety and networked privacy. In this paper, we propose family-centered approaches to foster parent-teen collaboration in ensuring their mobile privacy and online safety while respecting individual privacy, to enhance open discussion and teens' self-regulation. However, challenges such as power imbalances and conflicts with family values arise when implementing such approaches, making parent-teen collaboration difficult. Therefore, attending the family-centered design workshop provided an invaluable opportunity for us to discuss these challenges and identify best research practices for the future of collaborative online safety and privacy within families. 

Mobile privacy and security can be a collaborative process where individuals seek advice and help from their trusted communities. To support such collective privacy and security management, we developed a mobile app for Community Oversight of Privacy and Security ("CO-oPS") that allows community members to review one another’s apps installed and permissions granted to provide feedback. We conducted a four-week-long field study with 22 communities (101 participants) of friends, families, or co-workers who installed the CO-oPS app on their phones. Measures of transparency, trust, and awareness of one another’s mobile privacy and security behaviors, along with individual and community participation in mobile privacy and security co-management, increased from pre- to post-study. Interview findings confirmed that the app features supported collective considerations of apps and permissions. However, participants expressed a range of concerns regarding having community members with different levels of technical expertise and knowledge regarding mobile privacy and security that can impact motivation to participate and perform oversight. Our study demonstrates the potential and challenges of community oversight mechanisms to support communities to co-manage mobile privacy and security. 

We conducted 26 co-design interviews with 50 smarthome device owners to understand the perceived benefits, drawbacks, and design considerations for developing a smarthome system that facilitates co-monitoring with emergency contacts who live outside of one’s home. Participants felt that such a system would help ensure their personal safety, safeguard from material loss, and give them peace of mind by ensuring quick response and verifying potential threats. However, they also expressed concerns regarding privacy, overburdening others, and other potential threats, such as unauthorized access and security breaches. To alleviate these concerns, participants designed flexible and granular access control and fail-safe back-up features. Our study reveals why peer-based co-monitoring of smarthomes for emergencies may be beneficial but also difficult to implement. Based on the insights gained from our study, we provide recommendations for designing technologies that facilitate such co-monitoring while mitigating its risks. 

We conducted a user study with 19 parent-teen dyads to understand the perceived benefits and drawbacks of using a mobile app that allows them to co-manage mobile privacy, safety, and security within their families. While the primary goal of the study was to understand the use case as it pertained to parents and teens, an emerging finding from our study was that participants found value in extending app use to other family members (siblings, cousins, and grandparents). Participants felt that it would help bring the necessary expertise into their immediate family network and help protect the older adults and children of the family from privacy and security risks. However, participants expressed that co-monitoring by extended family members might cause tensions in their families, creating interpersonal conflicts. To alleviate these concerns, participants suggested more control over the privacy features to facilitate sharing their installed apps with only trusted family members.