Community engagement efforts have become an important avenue for raising public interest and know-how related to engineering. These efforts draw the young and the diverse into seeing engineering as a worthwhile profession. One such effort at the national level in the U.S. is the “National Engineers Week”. This is a week-long celebration held every February that consists of numerous events and activities organized for the general public with a focus towards students, women, and under-represented groups. In this paper, we examined this effort through the lens of social media and analyzed Twitter data collected for two hashtags used during the National Engineers Week 2017: “#eweek2017” and “#engineersweek”. Our dataset consisted of 6,583 original tweets and 10,885 retweets. To study the impact of the outreach we used three analytical approaches: descriptive analysis, content analysis, and network analysis. We found that the Twitter campaign participation was dominated by engineering companies and individual users followed by a limited participation of educational institutions, professional engineering associations, and non-profits. As opposed to other popular hashtag campaigns, not a single news media organization was identified as a participating user signaling a lower new media-driven propagation of the campaign among the public. From a content perspective, the tweets can be categorized as event promotion, showcasing employees of engineering companies, or encouraging and inspiring public (especially women and children) towards engineering. With the growing popularity of social media, community engagement efforts need to strategically leverage hashtags and other media elements for a broader impact.
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How Diverse Users and Activities Trigger Connective Action via Social Media: Lessons from the Twitter Hashtag Campaign #ILookLikeAnEngineer.
We present a study that examines how a social media activism campaign aimed at improving gender diversity within engineering gained and maintained momentum in its early period. We examined over 50,000 Tweets posted over the first ~75 days of the #ILookLikeAnEngineer campaign and found that diverse participation – of types of users – increased activity at crucial moments. We categorize these triggers into four types: 1) Event-Driven: Alignment of the campaign with offline events related to the issue (Diversity SFO, Disrupt, etc.); 2) Media-Driven: News coverage of the events in the media (TechCrunch, CNN, BBC, etc.); 3) Industry-Driven: Web participation in the campaign by large organizations (Microsoft, Tesla, GE, Cisco, etc.); and 4) Personality-Driven: Alignment of the events with popular and/or known personalities (e.g. Isis Anchalee; Michelle Sun; Ada Lovelace.) This study illustrates how one mechanism – triggering – supports connective action in social media campaign.
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- Award ID(s):
- 1707837
- NSF-PAR ID:
- 10066228
- Date Published:
- Journal Name:
- Proceedings of HICSS
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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