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Title: My Bank Already Gets this Data: Exposure Minimisation and Company Relationships in Privacy Decision-Making
This paper explores how individuals' privacy-related decision-making processes may be influenced by their pre-existing relationships to companies in a wider social and economic context. Through an online role-playing exercise, we explore attitudes to a range of services including home automation, Internet-of-Things and financial services. We find that individuals do not only consider the privacy-related attributes of applications, devices or services in the abstract. Rather, their decisions are heavily influenced by their pre-existing perceptions of, and relationships with, the companies behind such apps, devices and services. In particular, perceptions about a company's size, level of regulatory scrutiny, relationships with third parties, and pre-existing data exposure lead some users to choose an option which might otherwise appear worse from a privacy perspective. This finding suggests a need for tools that support users to incorporate these existing perceptions and relationships into their privacy-related decision making.  more » « less
Award ID(s):
1639994
PAR ID:
10077714
Author(s) / Creator(s):
; ; ; ; ;
Date Published:
Journal Name:
CHI EA '17 Proceedings of the 2017 CHI Conference Extended Abstracts on Human Factors in Computing Systems
Page Range / eLocation ID:
2403 to 2409
Format(s):
Medium: X
Sponsoring Org:
National Science Foundation
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