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1. Monitoring Misinformation on Twitter During Crisis Events: A Machine Learning Approach

   https://doi.org/10.1111/risa.13634  

   Hunt, Kyle; Agarwal, Puneet; Zhuang, Jun (November 2020, Risk Analysis)

   Abstract Social media has been increasingly utilized to spread breaking news and risk communications during disasters of all magnitudes. Unfortunately, due to the unmoderated nature of social media platforms such as Twitter, rumors and misinformation are able to propagate widely. Given this, a surfeit of research has studied false rumor diffusion on Twitter, especially during natural disasters. Within this domain, studies have also focused on the misinformation control efforts from government organizations and other major agencies. A prodigious gap in research exists in studying the monitoring of misinformation on social media platforms in times of disasters and other crisis events. Such studies would offer organizations and agencies new tools and ideologies to monitor misinformation on platforms such as Twitter, and make informed decisions on whether or not to use their resources in order to debunk. In this work, we fill the research gap by developing a machine learning framework to predict the veracity of tweets that are spread during crisis events. The tweets are tracked based on the veracity of their content as either true, false, or neutral. We conduct four separate studies, and the results suggest that our framework is capable of tracking multiple cases of misinformation simultaneously, with scores exceeding 87%. In the case of tracking a single case of misinformation, our framework reaches an score of 83%. We collect and drive the algorithms with 15,952 misinformation‐related tweets from the Boston Marathon bombing (2013), Manchester Arena bombing (2017), Hurricane Harvey (2017), Hurricane Irma (2017), and the Hawaii ballistic missile false alert (2018). This article provides novel insights on how to efficiently monitor misinformation that is spread during disasters. 

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2. Misinformation debunking and cross-platform information sharing through Twitter during Hurricanes Harvey and Irma: a case study on shelters and ID checks

   https://doi.org/10.1007/s11069-020-04016-6  

   Hunt, Kyle; Wang, Bairong; Zhuang, Jun (May 2020, Natural Hazards)

   As the internet and social media continue to become increasingly used for sharing break- ing news and important updates, it is with great motivation to study the behaviors of online users during crisis events. One of the biggest issues with obtaining information online is the veracity of such content. Given this vulnerability, misinformation becomes a very danger- ous and real threat when spread online. This study investigates misinformation debunking efforts and fills the research gap on cross-platform information sharing when misinforma- tion is spread during disasters. The false rumor “immigration status is checked at shelters” spread in both Hurricane Harvey and Hurricane Irma in 2017 and was analyzed in this paper based on a collection of 12,900 tweets. By studying the rumor control efforts made by thousands of accounts, we found that Twitter users respond and interact the most with tweets from verified Twitter accounts, and especially government organizations. Results on sourcing analysis show that the majority of Twitter users who utilize URLs in their post- ings are employing the information in the URLs to help debunk the false rumor. The most frequently cited information comes from news agencies when analyzing both URLs and domains. This paper provides novel insights into rumor control efforts made through social media during natural disasters and also the information sourcing and sharing behaviors that users exhibit during the debunking of false rumors. 

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3. Information Switching Patterns of Risk Communication in Social Media during Disasters

   https://doi.org/10.1109/TBDATA.2024.3524828  

   Momin, Khondhaker Al; Sadri, Arif Mohaimin; Olofsson, Kristin; Muraleetharan, KK; Gladwin, Hugh (January 2025, IEEE Transactions on Big Data)

   In an era increasingly affected by natural and human-caused disasters, the role of social media in disaster communication has become ever more critical. Despite substantial research on social media use during crises, a significant gap remains in detecting crisis-related misinformation. Detecting deviations in information is fundamental for identifying and curbing the spread of misinformation. This study introduces a novel Information Switching Pattern Model to identify dynamic shifts in perspectives among users who mention each other in crisisrelated narratives on social media. These shifts serve as evidence of crisis misinformation affecting user-mention network interactions. The study utilizes advanced natural language processing, network science, and census data to analyze geotagged tweets related to compound disaster events in Oklahoma in 2022. The impact of misinformation is revealed by distinct engagement patterns among various user types, such as bots, private organizations, non-profits, government agencies, and news media throughout different disaster stages. These patterns show how different disasters influence public sentiment, highlight the heightened vulnerability of mobile home communities, and underscore the importance of education and transportation access in crisis response. Understanding these engagement patterns is crucial for detecting misinformation and leveraging social media as an effective tool for risk communication during disasters 

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4. Understanding the Interrelationships between Infrastructure Resilience and Social Equity Using Social Media Data

   https://doi.org/10.1061/9780784482858.065  

   Dhakal, Sunil; Zhang, Lu (November 2020, Construction Research Congress 2020)

   The 2030 Global Sustainable Development Agenda of United Nations highlighted the critical importance of understanding the integrated nature between enhancing infrastructure resilience and facilitating social equity. Social equity is defined as equal opportunities provided to different people by infrastructure. It addresses disparities and unequal distribution of goods, services, and amenities. Infrastructure resilience is defined as the ability of infrastructure to withstand, adapt, and quickly recover from disasters. Existing research shows that infrastructure resilience and social equity are closely related to each other. However, there is a lack of research that explicitly understands the complex relationships between infrastructure resilience and social equity. To address this gap, this study aims to examine such interrelationships using social media data. Social media data is increasingly being used by researchers and proven to be a reliable source of valuable information for understanding human activities and behaviors in a disaster setting. The spatiotemporal distribution of disaster-related messages helps with real-time and quick assessment of the impact of disasters on infrastructure and human society across different regions. Using social media data also offers the advantages of saving time and cost, compared to other traditional data collection methods. As a first step of this study, this paper presents our work on collecting and analyzing the Twitter activities during 2018 Hurricane Michael in disaster-affected counties of Florida Panhandle area. The collected Twitter data was organized based on the geolocations of affected counties and was compared against the infrastructure resilience and social equity data of the affected counties. The results of the analysis indicate that (1) Twitter activities can be used as an important indicator of infrastructure resilience conditions, (2) socially vulnerable populations are not as active as general populations on social media in a disaster setting, and (3) vulnerable populations require a longer time for disaster recovery. 

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5. Evaluating the performance of Deep learning methods for hurricane-related image classification.

   Johnson, M.; Murthy, D.; Robertson, B. W.; Smith, W. R.; & Stephens, K. K. (January 2019, Proceedings of the ... International ISCRAM Conference)

   Global social media use during natural disasters has been well documented (Murthy et al., 2017). In the U.S., public social media platforms are often a primary venue for those affected by disasters . Some disaster victims believe first responders will see their public posts and that the 9-1-1 telephone system becomes overloaded during crises. Moreover, some feel that the accuracy and utility of information on social media is likely higher than traditional media sources . However, sifting through content during a disaster is often difficult due to the high volume of ‘non-relevant’ content. In addition, text is studied more than images posted on Twitter, leaving a potential gap in understanding disaster experiences. Images posted on social media during disasters have a high level of complexity (Murthy et al., 2016). Our study responds to O’Neal et al.’s (2017) call-to-action that social media images posted during disasters should be studied using machine learning. 

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