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Background As a number of vaccines for COVID-19 are given emergency use authorization by local health agencies and are being administered in multiple countries, it is crucial to gain public trust in these vaccines to ensure herd immunity through vaccination. One way to gauge public sentiment regarding vaccines for the goal of increasing vaccination rates is by analyzing social media such as Twitter. Objective The goal of this research was to understand public sentiment toward COVID-19 vaccines by analyzing discussions about the vaccines on social media for a period of 60 days when the vaccines were started in the United States. Using the combination of topic detection and sentiment analysis, we identified different types of concerns regarding vaccines that were expressed by different groups of the public on social media. Methods To better understand public sentiment, we collected tweets for exactly 60 days starting from December 16, 2020 that contained hashtags or keywords related to COVID-19 vaccines. We detected and analyzed different topics of discussion of these tweets as well as their emotional content. Vaccine topics were identified by nonnegative matrix factorization, and emotional content was identified using the Valence Aware Dictionary and sEntiment Reasoner sentiment analysis library as well as by using sentence bidirectional encoder representations from transformer embeddings and comparing the embedding to different emotions using cosine similarity. Results After removing all duplicates and retweets, 7,948,886 tweets were collected during the 60-day time period. Topic modeling resulted in 50 topics; of those, we selected 12 topics with the highest volume of tweets for analysis. Administration and access to vaccines were some of the major concerns of the public. Additionally, we classified the tweets in each topic into 1 of the 5 emotions and found fear to be the leading emotion in the tweets, followed by joy. Conclusions This research focused not only on negative emotions that may have led to vaccine hesitancy but also on positive emotions toward the vaccine. By identifying both positive and negative emotions, we were able to identify the public's response to the vaccines overall and to news events related to the vaccines. These results are useful for developing plans for disseminating authoritative health information and for better communication to build understanding and trust.
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Twitter Sentiment Analysis via Bi-sense Emoji Embedding and Attention-based LSTM
Sentiment analysis on large-scale social media data is important to bridge the gaps between social media contents and real world activities including political election prediction, individual and public emotional status monitoring and analysis, and so on. Although textual sentiment analysis has been well studied based on platforms such as Twitter and Instagram, analysis of the role of extensive emoji uses in sentiment analysis remains light. In this paper, we propose a novel scheme for Twitter sentiment analysis with extra attention on emojis.We first learn bi-sense emoji embeddings under positive and negative sentimental tweets individually, and then train a sentiment classifier by attending on these bi-sense emoji embeddings with an attention-based long short-term memory network (LSTM). Our experiments show that the bi-sense embedding is effective for extracting sentiment-aware embeddings of emojis and outperforms the state-of-the-art models. We also visualize the attentions to show that the bi-sense emoji embedding provides better guidance on the attention mechanism to obtain a more robust understanding of the semantics and sentiments.
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- Award ID(s):
- 1704337
- PAR ID:
- 10103948
- Date Published:
- Journal Name:
- Proceedings of ACM Multimedia Conference
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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