Many journalists and newsrooms now incorporate audience contributions in their sourcing practices by leveraging user-generated content (UGC). However, their sourcing needs and practices as they seek information from UGCs are still not deeply understood by researchers or well-supported in tools. This paper first reports the results of a qualitative interview study with nine professional journalists about their UGC sourcing practices, detailing what journalists typically look for in UGCs and elaborating on two UGC sourcing approaches: deep reporting and wide reporting. These findings then inform a human-centered design approach to prototype a UGC sourcing tool for journalists, which enables journalists to interactively filter and rank UGCs based on users’ example content. We evaluate the prototype with nine professional journalists who source UGCs in their daily routines to understand how UGC sourcing practices are enabled and transformed, while also uncovering opportunities for future research and design to support journalistic sourcing practices and sensemaking processes.
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Negotiated Autonomy: The Role of Social Media Algorithms in Editorial Decision Making
Social media platforms have increasingly become an important way for news organizations to distribute content to their audiences. As news organizations relinquish control over distribution, they may feel the need to optimize their content to align with platform logics to ensure economic sustainability. However, the opaque and often proprietary nature of platform algorithms makes it hard for news organizations to truly know what kinds of content are preferred and will perform well. Invoking the concept of algorithmic ‘folk theories,’ this article presents a study of in-depth, semi-structured interviews with 18 U.S.-based news journalists and editors to understand how they make sense of social media algorithms, and to what extent this influences editorial decision making. Our findings suggest that while journalists’ understandings of platform algorithms create new considerations for gatekeeping practices, the extent to which it influences those practices is often negotiated against traditional journalistic conceptions of newsworthiness and journalistic autonomy.
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- Award ID(s):
- 1717330
- PAR ID:
- 10175590
- Date Published:
- Journal Name:
- Media and Communication
- Volume:
- 8
- Issue:
- 3
- ISSN:
- 2183-2439
- Page Range / eLocation ID:
- 27 to 38
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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