skip to main content


Title: Journalistic Source Discovery: Supporting The Identification of News Sources in User Generated Content
Many journalists and newsrooms now incorporate audience contributions in their sourcing practices by leveraging user-generated content (UGC). However, their sourcing needs and practices as they seek information from UGCs are still not deeply understood by researchers or well-supported in tools. This paper first reports the results of a qualitative interview study with nine professional journalists about their UGC sourcing practices, detailing what journalists typically look for in UGCs and elaborating on two UGC sourcing approaches: deep reporting and wide reporting. These findings then inform a human-centered design approach to prototype a UGC sourcing tool for journalists, which enables journalists to interactively filter and rank UGCs based on users’ example content. We evaluate the prototype with nine professional journalists who source UGCs in their daily routines to understand how UGC sourcing practices are enabled and transformed, while also uncovering opportunities for future research and design to support journalistic sourcing practices and sensemaking processes.  more » « less
Award ID(s):
1845460
NSF-PAR ID:
10310848
Author(s) / Creator(s):
;
Date Published:
Journal Name:
CHI Conference on Human Factors in Computing Systems
Format(s):
Medium: X
Sponsoring Org:
National Science Foundation
More Like this
  1. As news organizations embrace transparency practices on their websites to distinguish themselves from those spreading misinformation, HCI designers have the opportunity to help them effectively utilize the ideals of transparency to build trust. How can we utilize transparency to promote trust in news? We examine this question through a qualitative lens by interviewing journalists and news consumers---the two stakeholders in a news system. We designed a scenario to demonstrate transparency features using two fundamental news attributes that convey the trustworthiness of a news article: source and message. In the interviews, our news consumers expressed the idea that news transparency could be best shown by providing indicators of objectivity in two areas (news selection and framing) and by providing indicators of evidence in four areas (presence of source materials, anonymous sourcing, verification, and corrections upon erroneous reporting). While our journalists agreed with news consumers' suggestions of using evidence indicators, they also suggested additional transparency indicators in areas such as the news reporting process and personal/organizational conflicts of interest. Prompted by our scenario, participants offered new design considerations for building trustworthy news platforms, such as designing for easy comprehension, presenting appropriate details in news articles (e.g., showing the number and nature of corrections made to an article), and comparing attributes across news organizations to highlight diverging practices. Comparing the responses from our two stakeholder groups reveals conflicting suggestions with trade-offs between them. Our study has implications for HCI designers in building trustworthy news systems. 
    more » « less
  2. As misinformation, disinformation, and conspiracy theories increase online, so does journalism coverage of these topics. This reporting is challenging, and journalists fill gaps in their expertise by utilizing external resources, including academic researchers. This paper discusses how journalists work with researchers to report on online misinformation. Through an ethnographic study of thirty collaborations, including participant-observation and interviews with journalists and researchers, we identify five types of collaborations and describe what motivates journalists to reach out to researchers — from a lack of access to data to support for understanding misinformation context. We highlight challenges within these collaborations, including misalignment in professional work practices, ethical guidelines, and reward structures. We end with a call to action for CHI researchers to attend to this intersection, develop ethical guidelines around supporting journalists with data at speed, and offer practical approaches for researchers filling a “data mediator” role between social media and journalists. 
    more » « less
  3. This paper describes the creation of a virtual, interactive professional development course to build the capacity of community college faculty to recruit and retain women and underrepresented minorities in computing programs. The project was designed in response to community college faculty reporting need for practical methods to broaden participation in their programs and their feelings of isolation from like-minded faculty. The 12-session prototype has been piloted with eight community college faculty. The finalized PD will be available as free, standalone web-based modules. The course includes instruction on research-based practices for recruiting and retaining women and underrepresented minorities in computing. Evaluation mechanisms are developed to assess the impacts of the PD on faculty attitudes and teaching practices, and the effect of changed practices on introductory computing students’ engagement and persistence. Here we report preliminary findings from interviews. The project outputs will include polished online content modules, validated student survey instruments, a classroom observation protocol, and student and faculty interview instruments. 
    more » « less
  4. To teach STEM content to K-12 students and to recruit talented and diverse K-12 students into STEM, many outreach programs at universities in the United States rely on STEM undergraduates. While the design of such outreach typically focuses on the K-12 students who are taught or recruited, an important but often overlooked consideration is the effect of the outreach on the professional development of the STEM undergraduates themselves. This proposed EAGER project seeks to determine which outreach programs in the United States provided the most transformative professional development of the participating STEM undergraduates. This project then seeks to capture the essence what practices in those programs provided transformative professional development. Next, the project seeks to disseminate these practices to a network of institutions doing outreach. Supporting this project is the NSF EArly-concept Grant for Exploratory Research (EAGER) program. In this first year of the project, we performed a systematic review of literature and university websites with follow-up survey data to identify outreach programs that may be transformative for STEM undergraduates. This review yielded a matrix of about 100 college-based outreach programs. We then invited these programs to attend one of the following workshops: a March workshop held at Tufts University in Boston or an April workshop held at the University of Nebraska in Lincoln. Nine institutions sent representatives to the Boston workshop, and five institutions sent representatives to the Lincoln workshop. In addition, we held conference calls to gather information from an additional six institutions. The purpose of the workshops and conference calls was two-fold: (1) determine best practices for outreach that used STEM undergraduates, and (2) determine what in those programs provided the most transformative development of the participating STEM undergraduates. This paper presents preliminary results from these workshops and conference calls. 
    more » « less
  5. The discipline of biomedical engineering (BME) was born from recognition that engineers need to help solve emerging biologically based problems that impact medical device design, therapeutics, diagnostics, and basic discovery. While economic indicators point to significant growth in the field, BME students are reporting significant challenges in competing for jobs against traditional engineering graduates (e.g. mechanical and electrical) and finding post-undergraduate employment. BME programs are therefore in great need of curricula that promote clear professional formation and prepare graduates to be effective in a fast growing and changing industry. Moreover, these changes must be implemented in a challenging environment in which technology and stakeholder (e.g. industry, medical schools, regulatory agencies) priorities are changing rapidly. In 2016, our department created a new model of instructional change in which the undergraduate curriculum is closely tied to the evolution of the field of BME, and in which faculty, staff, and students work together to define and implement current content and best practices in teaching. Through an Iterative Instructional Design Sequence, the department has implemented seven BME-in-Practice modules over two years. A total of 36 faculty, post docs, doctoral candidates, master’s students, and fourth year students have participated in creating the one-credit BME-in-Practice Modules exploring Tissue Engineering, Medical Device Development, Drug Development, Regulations, and Neural Engineering. A total of 23 post docs, graduate students and undergraduates participated on a teaching team responsible for teaching a BME-in-Practice module. Each module was developed to be four weeks long and met at least six hour/week. Two of the seven Modules were iterated upon from year one to year two. Modules were designed to be highly experiential where the majority of work can be completed in the classroom. A total of 50 unique undergraduates elected to enroll in the seven Modules, 73.33% of which were women. Data collected over the last two years indicate that Module students perceived significant learning outcomes and the Module teaching teams were successful in creating student centered environments. Results suggest that this mechanism enables effective, rapid adaptation of BME curriculum to meet the changing needs of BME students, while increasing student-centered engagement in the engineering classroom. Findings also suggest that this curricular is an example of an intentional curricular change that is particularly impactful for women engineering students. 
    more » « less