Text input on mobile devices without physical keys can be challenging for people who are blind or low-vision. We interview 12 blind adults about their experiences with current mobile text input to provide insights into what sorts of interface improvements may be the most beneficial. We identify three primary themes that were experiences or opinions shared by participants: the poor accuracy of dictation, difficulty entering text in noisy environments, and difficulty correcting errors in entered text. We also discuss an experimental non-visual text input method with each participant to solicit opinions on the method and probe their willingness to learn a novel method. We find that the largest concern was the time required to learn a new technique. We find that the majority of our participants do not use word predictions while typing but instead find it faster to finish typing words manually. Finally, we distill five future directions for non-visual text input: improved dictation, less reliance on or improved audio feedback, improved error correction, reducing the barrier to entry for new methods, and more fluid non-visual word predictions.
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Enhancing the Composition Task in Text Entry Studies: Eliciting Difficult Text and Improving Error Rate Calculation
Participants in text entry studies usually copy phrases or compose novel messages. A composition task mimics actual user behavior and can allow researchers to better understand how a system might perform in reality. A problem with composition is that participants may gravitate towards writing simple text, that is, text containing only common words. Such simple text is insufficient to explore all factors governing a text entry method, such as its error correction features. We contribute to enhancing composition tasks in two ways. First, we show participants can modulate the difficulty of their compositions based on simple instructions. While it took more time to compose difficult messages, they were longer, had more difficult words, and resulted in more use of error correction features. Second, we compare two methods for obtaining a participant’s intended text, comparing both methods with a previously proposed crowdsourced judging procedure. We found participant-supplied references were more accurate.
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- Award ID(s):
- 1909248
- PAR ID:
- 10237296
- Date Published:
- Journal Name:
- Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems
- Page Range / eLocation ID:
- 1 to 8
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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