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Emergency Response Management (ERM) is a critical problem faced by communities across the globe. Despite this, it is common for ERM systems to follow myopic decision policies in the real world. Principled approaches to aid ERM decision-making under uncertainty have been explored but have failed to be accepted into real systems. We identify a key issue impeding their adoption — algorithmic approaches to emergency response focus on reactive, post-incident dispatching actions, i.e. optimally dispatching a responder after incidents occur. However, the critical nature of emergency response dictates that when an incident occurs, first responders always dispatch the closest available responder to the incident. We argue that the crucial period of planning for ERM systems is not post-incident, but between incidents. This is not a trivial planning problem — a major challenge with dynamically balancing the spatial distribution of responders is the complexity of the problem. An orthogonal problem in ERM systems is planning under limited communication, which is particularly important in disaster scenarios that affect communication networks. We address both problems by proposing two partially decentralized multi-agent planning algorithms that utilize heuristics and exploit the structure of the dispatch problem. We evaluate our proposed approach using real-world data, and find that in several contexts, dynamic re-balancing the spatial distribution of emergency responders reduces both the average response time as well as its variance.
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Incident management and analysis dashboard for fire departments: ICCPS demo
This work presents a dashboard tool that helps emergency responders analyze and manage spatial-temporal incidents like crime and traffic accidents. It uses state-of-the-art statistical models to learn incident probabilities based on factors such as prior incidents, time and weather. The dashboard can then present historic and predicted incident distributions. It also allows responders to analyze how moving or adding depots (stations for emergency responders) affects average response times, and can make dispatching recommendations based on heuristics. Broadly, it is a one-stop tool that helps responders visualize historical data as well as plan for and respond to incidents.
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- PAR ID:
- 10275733
- Date Published:
- Journal Name:
- Proceedings of the 10th ACM/IEEE International Conference on Cyber-Physical Systems
- Page Range / eLocation ID:
- 336 to 337
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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Emergency Response Management (ERM) is a critical problem faced by communities across the globe. Despite this, it is common for ERM systems to follow myopic decision policies in the real world. Principled approaches to aid ERM decision-making under uncertainty have been explored but have failed to be accepted into real systems. We identify a key issue impeding their adoption --- algorithmic approaches to emergency response focus on reactive, post-incident dispatching actions, i.e. optimally dispatching a responder after incidents occur. However, the critical nature of emergency response dictates that when an incident occurs, first responders always dispatch the closest available responder to the incident. We argue that the crucial period of planning for ERM systems is not post-incident, but between incidents. This is not a trivial planning problem --- a major challenge with dynamically balancing the spatial distribution of responders is the complexity of the problem. An orthogonal problem in ERM systems is planning under limited communication, which is particularly important in disaster scenarios that affect communication networks. We address both problems by proposing two partially decentralized multi-agent planning algorithms that utilize heuristics and exploit the structure of the dispatch problem. We evaluate our proposed approach using real-world data, and find that in several contexts, dynamic re-balancing the spatial distribution of emergency responders reduces both the average response time as well as its variance.more » « less
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- Free Publicly Accessible Full Text
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Accepted Manuscript1.0
- Conference Paper:
- https://doi.org/10.1145/3302509.3313329
