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Cyberbullying is a growing problem across social media platforms, inflicting short and long-lasting effects on victims. To mitigate this problem, research has looked into building automated systems, powered by machine learning, to detect cyberbullying incidents, or the involved actors like victims and perpetrators. In the past, systematic reviews have examined the approaches within this growing body of work, but with a focus on the computational aspects of the technical innovation, feature engineering, or performance optimization, without centering around the roles, beliefs, desires, or expectations of humans. In this paper, we present a human-centered systematic literature review of the past 10 years of research on automated cyberbullying detection. We analyzed 56 papers based on a three-prong human-centeredness algorithm design framework - spanning theoretical, participatory, and speculative design. We found that the past literature fell short of incorporating human-centeredness across multiple aspects, ranging from defining cyberbullying, establishing the ground truth in data annotation, evaluating the performance of the detection models, to speculating the usage and users of the models, including potential harms and negative consequences. Given the sensitivities of the cyberbullying experience and the deep ramifications cyberbullying incidents bear on the involved actors, we discuss takeaways on how incorporating human-centeredness in future research can aid with developing detection systems that are more practical, useful, and tuned to the diverse needs and contexts of the stakeholders.
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Harnessing the Power of Interdisciplinary Research with Psychology-Informed Cyberbullying Detection Models
Cyberbullying has become increasingly prevalent, particularly on social media. There has also been a steady rise in cyberbullying research across a range of disciplines. Much of the empirical work from computer science has focused on developing machine learning models for cyberbullying detection. Whereas machine learning cyberbullying detection models can be improved by drawing on psychological theories and perspectives, there is also tremendous potential for machine learning models to contribute to a better understanding of psychological aspects of cyberbullying. In this paper, we discuss how machine learning models can yield novel insights about the nature and defining characteristics of cyberbullying and how machine learning approaches can be applied to help clinicians, families, and communities reduce cyberbullying. Specifically, we discuss the potential for machine learning models to shed light on the repetitive nature of cyberbullying, the imbalance of power between cyberbullies and their victims, and causal mechanisms that give rise to cyberbullying. We orient our discussion on emerging and future research directions, as well as the practical implications of machine learning cyberbullying detection models.
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- PAR ID:
- 10301305
- Publisher / Repository:
- Springer
- Date Published:
- Journal Name:
- International Journal of Bullying Prevention
- Volume:
- 4
- Issue:
- 1
- ISSN:
- 2523-3653
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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