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Many journalists and newsrooms now incorporate audience contributions in their sourcing practices by leveraging user-generated content (UGC). However, their sourcing needs and practices as they seek information from UGCs are still not deeply understood by researchers or well-supported in tools. This paper first reports the results of a qualitative interview study with nine professional journalists about their UGC sourcing practices, detailing what journalists typically look for in UGCs and elaborating on two UGC sourcing approaches: deep reporting and wide reporting. These findings then inform a human-centered design approach to prototype a UGC sourcing tool for journalists, which enables journalists to interactively filter and rank UGCs based on users’ example content. We evaluate the prototype with nine professional journalists who source UGCs in their daily routines to understand how UGC sourcing practices are enabled and transformed, while also uncovering opportunities for future research and design to support journalistic sourcing practices and sensemaking processes.
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Understanding Practices around Computational News Discovery Tools in the Domain of Science Journalism
Science and technology journalists today face challenges in finding newsworthy leads due to increased workloads, reduced resources, and expanding scientific publishing ecosystems. Given this context, we explore computational methods to aid these journalists' news discovery in terms of their agency and time-efficiency. We prototyped three computational information subsidies into an interactive tool that we used as a probe to better understand how such a tool may offer utility or more broadly shape the practices of professional science journalists. Our findings highlight central considerations around science journalists' user agency, contexts of use, and professional responsibility that such tools can influence and could account for in design. Based on this, we suggest design opportunities for enhancing and extending user agency over the longer-term; incorporating contextual, personal and collaborative notions of newsworthiness; and leveraging flexible interfaces and generative models. Overall, our findings contribute a richer view of the sociotechnical system around computational news discovery tools, and suggest ways to improve such tools to better support the practices of science journalists.
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- Award ID(s):
- 1845460
- PAR ID:
- 10609887
- Publisher / Repository:
- ACM Digital Library
- Date Published:
- Journal Name:
- Proceedings of the ACM on Human-Computer Interaction
- Volume:
- 8
- Issue:
- CSCW1
- ISSN:
- 2573-0142
- Page Range / eLocation ID:
- 1 to 36
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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- Free Publicly Accessible Full Text
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Accepted Manuscript1.0
- Journal Article:
- https://doi.org/10.1145/3637419
