Agency is essential to play. As we design conversational agents for early childhood, how might we increase the child-centeredness of our approaches? Giving children agency and control in choosing their agent representations might contribute to the overall playfulness of our designs. In this study with 33 children ages 4–5 years old, we engaged children in a creative storytelling interaction with conversational agents in stuffed animal embodiments. Young children conversed with the stuffed animal agents to tell stories about their creative play, engaging in question and answer conversation from 2 minutes to 24 minutes. We then interviewed the children about their perceptions of the agent’s voice, and their ideas for agent voices, dialogues, and interactions. From babies to robot daddies, we discover three themes from children’s suggestions: Family Voices, Robot Voices, and Character Voices. Additionally, children desire agents who (1) scaffold creative play in addition to storytelling, (2) foster personal, social, and emotional connections, and (3) support children’s agency and control. Across these themes, we recommend design strategies to support the overall playful child-centeredness of conversational agent design.
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Designing PairBuddy—A Conversational Agent for Pair Programming
From automated customer support to virtual assistants, conversational agents have transformed everyday interactions, yet despite phenomenal progress, no agent exists for programming tasks. To understand the design space of such an agent, we prototyped PairBuddy—an interactive pair programming partner—based on research from conversational agents, software engineering, education, human-robot interactions, psychology, and artificial intelligence. We iterated PairBuddy’s design using a series of Wizard-of-Oz studies. Our pilot study of six programmers showed promising results and provided insights toward PairBuddy’s interface design. Our second study of 14 programmers was positively praised across all skill levels. PairBuddy’s active application of soft skills—adaptability, motivation, and social presence—as a navigator increased participants’ confidence and trust, while its technical skills—code contributions, just-in-time feedback, and creativity support—as a driver helped participants realize their own solutions. PairBuddy takes the first step towards an Alexa-like programming partner.
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- Award ID(s):
- 2046205
- PAR ID:
- 10326267
- Date Published:
- Journal Name:
- ACM Transactions on Computer-Human Interaction
- Volume:
- 29
- Issue:
- 4
- ISSN:
- 1073-0516
- Page Range / eLocation ID:
- 1 to 44
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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