Abstract Neural topic modeling is a scalable automated technique for text data mining. In various downstream tasks of topic modeling, it is preferred that the discovered topics well align with labels. However, due to the lack of guidance from labels, unsupervised neural topic models are less powerful in this situation. Existing supervised neural topic models often adopt a label-free prior to generate the latent document-topic distributions and use them to predict the labels and thus achieve label-topic alignment indirectly. Such a mechanism faces the following issues: 1) The label-free prior leads to topics blending the latent patterns of multiple labels; and 2) One is unable to intuitively identify the explicit relationships between labels and the discovered topics. To tackle these problems, we develop a novel supervised neural topic model which utilizes a chain-structured graphical model with a label-conditioned prior. Soft indicators are introduced to explicitly construct the label-topic relationships. To obtain well-organized label-topic relationships, we formalize an entropy-regularized optimal transport problem on the embedding space and model them as the transport plan. Moreover, our proposed method can be flexibly integrated with most existing unsupervised neural topic models. Experimental results on multiple datasets demonstrate that our model can greatly enhance the alignment between labels and topics while maintaining good topic quality.
more »
« less
Domain-specific analysis of mobile app reviews using keyword-assisted topic models
Mobile application (app) reviews contain valuable information for app developers. A plethora of supervised and unsupervised techniques have been proposed in the literature to synthesize useful user feedback from app reviews. However, traditional supervised classification algorithms require extensive manual effort to label ground truth data, while unsupervised text mining techniques, such as topic models, often produce suboptimal results due to the sparsity of useful information in the reviews. To overcome these limitations, in this paper, we propose a fully automatic and unsupervised approach for extracting useful information from mobile app reviews. The proposed approach is based on keyATM, a keyword-assisted approach for generating topic models. keyATM overcomes the problem of data sparsity by using seeding keywords extracted directly from the review corpus. These keywords are then used to generate meaningful domain-specific topics. Our approach is evaluated over two datasets of mobile app reviews sampled from the domains of Investing and Food Delivery apps. The results show that our approach produces significantly more coherent topics than traditional topic modeling techniques.
more »
« less
- Award ID(s):
- 1951411
- PAR ID:
- 10339586
- Date Published:
- Journal Name:
- Proceedings of the International Conference on Software Engineering
- ISSN:
- 1819-3781
- Page Range / eLocation ID:
- 762–773
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
More Like this
-
-
null (Ed.)Aspect-based sentiment analysis of review texts is of great value for understanding user feedback in a fine-grained manner. It has in general two sub-tasks: (i) extracting aspects from each review, and (ii) classifying aspect-based reviews by sentiment polarity. In this pa-per, we propose a weakly-supervised approach for aspect-based sentiment analysis, which uses only a few keywords describing each aspect/sentiment without using any labeled examples. Existing methods are either designed only for one of the sub-tasks, neglecting the benefit of coupling both, or are based on topic models that may contain overlapping concepts. We propose to first learn sentiment, aspectjoint topic embeddings in the word embedding space by imposing regularizations to encourage topic distinctiveness, and then use neural models to generalize the word-level discriminative information by pre-training the classifiers with embedding-based predictions and self-training them on unlabeled data. Our comprehensive performance analysis shows that our method generates quality joint topics and outperforms the baselines significantly (7.4%and 5.1% F1-score gain on average for aspect and sentiment classification respectively) on benchmark datasets.more » « less
-
Researchers using social media data want to understand the discussions occurring in and about their respective fields. These domain experts often turn to topic models to help them see the entire landscape of the conversation, but unsupervised topic models often produce topic sets that miss topics experts expect or want to see. To solve this problem, we propose Guided Topic-Noise Model (GTM), a semi-supervised topic model designed with large domain-specific social media data sets in mind. The input to GTM is a set of topics that are of interest to the user and a small number of words or phrases that belong to those topics. These seed topics are used to guide the topic generation process, and can be augmented interactively, expanding the seed word list as the model provides new relevant words for different topics. GTM uses a novel initialization and a new sampling algorithm called Generalized Polya Urn (GPU) seed word sampling to produce a topic set that includes expanded seed topics, as well as new unsupervised topics. We demonstrate the robustness of GTM on open-ended responses from a public opinion survey and four domain-specific Twitter data sets.more » « less
-
In the era of big data, online doctor review platforms, which enable patients to give feedback to their doctors, have become one of the most important components in healthcare systems. On one hand, they help patients to choose their doctors based on the experience of others. On the other hand, they help doctors to improve the quality of their service. Moreover, they provide important sources for us to discover common concerns of patients and existing problems in clinics, which potentially improve current healthcare systems. In this paper, we systematically investigate the dataset from one of such review platform, namely, ratemds.com, where each review for a doctor comes with an overall rating and ratings of four different aspects. A comprehensive statistical analysis is conducted first for reviews, ratings, and doctors. Then, we explore the content of reviews by extracting latent topics related to different aspects with unsupervised topic modeling techniques. As the core component of this paper, we propose a multi-task learning framework for the document-level multi-aspect sentiment classification. This task helps us to not only recover missing aspect-level ratings and detect inconsistent rating scores but also identify aspect-keywords for a given review based on ratings. The proposed model takes both features of doctors and aspect-keywords into consideration. Extensive experiments have been conducted on two subsets of ratemds dataset to demonstrate the effectiveness of the proposed model.more » « less
-
Mobile gaming has emerged as a promising market with billion-dollar revenues. A variety of mobile game platforms and services have been developed around the world. One critical challenge for these platforms and services is to understand user churn behavior in mobile games. Accurate churn prediction will bene t many stakeholders such as game developers, advertisers, and platform operators. In this paper, we present the rst large- scale churn prediction solution for mobile games. In view of the common limitations of the state-of-the-art methods built upon traditional machine learning models, we devise a novel semi- supervised and inductive embedding model that jointly learns the prediction function and the embedding function for user- app relationships. We model these two functions by deep neural networks with a unique edge embedding technique that is able to capture both contextual information and relationship dynamics. We also design a novel attributed random walk technique that takes into consideration both topological adjacency and attribute similarities. To evaluate the performance of our solution, we collect real-world data from the Samsung Game Launcher platform that includes tens of thousands of games and hundreds of millions of user-app interactions. The experimental results with this data demonstrate the superiority of our proposed model against existing state-of-the-art methods.more » « less
An official website of the United States government

