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Intelligent systems to support collaborative learning rely on real-time behavioral data, including language, audio, and video. However, noisy data, such as word errors in speech recognition, audio static or background noise, and facial mistracking in video, often limit the utility of multimodal data. It is an open question of how we can build reliable multimodal models in the face of substantial data noise. In this paper, we investigate the impact of data noise on the recognition of confusion and conflict moments during collaborative programming sessions by 25 dyads of elementary school learners. We measure language errors with word error rate (WER), audio noise with speech-to-noise ratio (SNR), and video errors with frame-by-frame facial tracking accuracy. The results showed that the model’s accuracy for detecting confusion and conflict in the language modality decreased drastically from 0.84 to 0.73 when the WER exceeded 20%. Similarly, in the audio modality, the model’s accuracy decreased sharply from 0.79 to 0.61 when the SNR dropped below 5 dB. Conversely, the model’s accuracy remained relatively constant in the video modality at a comparable level (> 0.70) so long as at least one learner’s face was successfully tracked. Moreover, we trained several multimodal models and found that integrating multimodal data could effectively offset the negative effect of noise in unimodal data, ultimately leading to improved accuracy in recognizing confusion and conflict. These findings have practical implications for the future deployment of intelligent systems that support collaborative learning in actual classroom settings.
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Multimodal Modeling of Task-Mediated Confusion
In order to build more human-like cognitive agents, systems capable of detecting various human emotions must be designed to respond appropriately. Confusion, the combination of an emotional and cognitive state, is under-explored. In this paper, we build upon prior work to develop models that detect confusion from three modalities: video (facial features), audio (prosodic features), and text (transcribed speech features). Our research improves the data collection process by allowing for continuous (as opposed to discrete) annotation of confusion levels. We also craft models based on recurrent neural networks (RNNs) given their ability to predict sequential data. In our experiments, we find that text and video modalities are the most important in predicting confusion while the explored audio features are relatively unimportant predictors of confusion in our data.
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- PAR ID:
- 10343330
- Date Published:
- Journal Name:
- Proceedings of the 2022 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies: Student Research Workshop
- Page Range / eLocation ID:
- 188 to 194
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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- Free Publicly Accessible Full Text
-
Accepted Manuscript1.0
- Conference Paper:
- https://doi.org/10.18653/v1/2022.naacl-srw.24
