An official website of the United States government
Building a successful community means governing active populations and limited resources. This challenge often requires communities to design formal governance systems from scratch. But the characteristics of successful institutional designs are unclear. Communities that are more mature and established may have more elaborate formal policy systems (as cause or effect of their success). Alternatively, they may require less formalization precisely because of their maturity: because they have more latitude and capacity to select and acculturate new members, or because their reputations encourage greater self-selection. Indeed, scholars often downplay the role that formal rules relative to unwritten rules, norms, and values. But in a community with formal rules, decisions are more consistent, transparent, and legitimate. To understand the relationship of formal institutions to community maturity and governance style, we conduct a large-scale quantitative analysis applying institutional analysis frameworks of self-governance scholar Elinor Ostrom to 80,000 communities across 3 platforms: the sandbox game Minecraft, the MMO game World of Warcraft, and Reddit. We classify communities' written rules according to several institutional taxonomies in order to test predictors of institutional formalization. From this analysis we extract two major findings. First, institutional formalization, the size and complexity of an online community's governance system, is generally positively associated with maturity, as measured by age, population size, or degree of user engagement. Second, we find that online communities employ similar governance styles across platforms, strongly favoring weak norms to strong requirements. These findings suggest that designers and founders of online communities converge, to some extent independently, on styles of governance practice that are correlated with successful self-governance. With deeper insights into the patterns of successful self-governance, we can help more communities overcome the challenges of self-governance and create for their members powerful experiences of shared meaning and collective empowerment.?
more »
« less
Rules and Rule-Making in the Five Largest Wikipedias
The governance of many online communities relies on rules created by participants. However, prior work provides limited evidence about how these self-governance efforts compare and relate to one another across communities. Studies tend either to analyze communities as discrete entities or consider communities that coexist within a hierarchically-managed platform. In this paper, we investigate both comparative and relational dimensions of self-governance in similar communities. We use exhaustive trace data from the five largest language editions of Wikipedia over almost 20 years since their founding, and consider both patterns in rule-making and overlaps in rule sets. We find similar rule-making activity across the five communities that replicates and extends prior work on English language Wikipedia alone. However, we also find that these Wikipedias have increasingly unique rule sets, even as editing activity concentrates on rules shared between them. Self-governing communities aligned in key ways may share a common core of rules and rule-making practices as they develop and sustain institutional variations.
more »
« less
- Award ID(s):
- 1908850
- PAR ID:
- 10348348
- Date Published:
- Journal Name:
- Proceedings of the International AAAI Conference on Weblogs and Social Media
- Volume:
- 16
- Issue:
- 1
- ISSN:
- 2334-0770
- Page Range / eLocation ID:
- 347-357
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
More Like this
-
-
Rules are a critical component of the functioning of nearly every online community, yet it is challenging for community moderators to make data-driven decisions about what rules to set for their communities. The connection between a community's rules and how its membership feels about its governance is not well understood. In this work, we conduct the largest-to-date analysis of rules on Reddit, collecting a set of 67,545 unique rules across 5,225 communities which collectively account for more than 67% of all content on Reddit. More than just a point-in-time study, our work measures how communities change their rules over a 5+ year period. We develop a method to classify these rules using a taxonomy of 17 key attributes extended from previous work. We assess what types of rules are most prevalent, how rules are phrased, and how they vary across communities of different types. Using a dataset of communities' discussions about their governance, we are the first to identify the rules most strongly associated with positive community perceptions of governance: rules addressing who participates, how content is formatted and tagged, and rules about commercial activities. We conduct a longitudinal study to quantify the impact of adding new rules to communities, finding that after a rule is added, community perceptions of governance immediately improve, yet this effect diminishes after six months. Our results have important implications for platforms, moderators, and researchers. We make our classification model and rules datasets public to support future research on this topic.more » « less
-
What types of governance arrangements make some self-governed online groups more vulnerable to disinformation campaigns? We present a qualitative comparative analysis of the Croatian and Serbian Wikipedia editions to answer this question. We do so because between at least 2011 and 2020, the Croatian language version of Wikipedia was taken over by a small group of administrators who introduced far-right bias and outright disinformation. Dissenting editorial voices were reverted, banned, and blocked. Although Serbian, Bosnian, and Serbo-Croatian Wikipedias share many linguistic and cultural features, and faced similar threats, they seem to have largely avoided this fate. Based on a grounded theory analysis of interviews with members of these communities and others in cross-functional platform-level roles, we propose that the convergence of three features---high perceived value as a target, limited early bureaucratic openness, and a preference for personalistic, informal forms of organization over formal ones---produced a window of opportunity for governance capture on Croatian Wikipedia. Our findings illustrate that online community governing infrastructures can play a crucial role in systematic disinformation campaigns and other influence operations.more » « less
-
The 1922 Colorado River Compact started the long history of water governance in the Colorado River Basin. Over the last century, the institutional structure has shaped water governance in the basin. However, an understanding of the long-term evolution is lacking. This study examines how water management strategies have evolved at the basin scale by incorporating institutional, temporal, and network structure analysis methods to examine long-term changes. Content analysis was employed to systematically investigate encouraged and/or discouraged water management actions at different rule levels. The water governance network was examined at four points in time to map the institutional structure, actors, and governance level at which rules are issued and targeted. Using institutional analysis, we found constitutional, operational, and collective-choice level rules for water supply, storage, movement, and use have been altered via layering of new governance rules without major rule or responsibility alteration. The network analysis results indicate that key decision-making positions have remained and actors who issue and are targeted by the rules lack significant change. We found original positions of power have been maintained, potentially stagnating the space for problem-solving and management strategy renegotiation. Our results indicate that path dependency has shaped water governance and who is able to influence decision-making.more » « less
-
null (Ed.)Strong local institutions are important for the successful governance of common-pool resources (CPRs), but why do such institutions emerge in the first place and why do they sometimes not emerge at all? We argue that voluntary local leaders play an important role in the initiation of self-governance institutions because such leaders can directly affect local users’ perceived costs and benefits associated with self-rule. Drawing on recent work on leadership in organizational behavior, we propose that voluntary leaders can facilitate a cooperative process of local rule creation by exhibiting unselfish behavior and leading by example. We posit that such forms of leadership are particularly important when resource users are weakly motivated to act collectively, such as when confronted with “creeping” environmental problems. We test these ideas by using observations from a laboratory-in-the-field experiment with 128 users of forest commons in Bolivia and Uganda. We find that participants’ agreement to create new rules was significantly stronger in group rounds where voluntary, unselfish leaders were present. We show that unselfish leadership actions make the biggest difference for rule creation under high levels of uncertainty, such as when the resource is in subtle decline and intragroup communication sparse.more » « less
- Free Publicly Accessible Full Text
-
Accepted Manuscript1.0
- Journal Article:
- The DOI is not currently available.
