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Title: Emotional Labor in Everyday Resilience: Class-based Experiences of Navigating Unemployment Amid the COVID-19 Pandemic in the U.S.
During the COVID-19 global health crisis, institutions, policymakers, and academics alike have called for practicing resilience to overcome its ongoing disruptions. This paper contributes a comparative study of the job search experiences of working-class and upper-middle-class job seekers, particularly in relation to their resilience practices during the pandemic. Drawing from in-depth interviews with 12 working-class and 11 upper-middle-class job seekers in the U.S., we unpack challenges resulting from both the pandemic and unemployment and job seekers’ novel practices of navigating these challenges in their everyday disrupted life. Job seekers’ ongoing negotiation with their resources, situations, and surroundings gives practical meanings to building everyday resilience, which we conceptualize as an ongoing process of becoming resilient. While job seekers across classes experienced similar challenges, working-class job seekers took on additional emotional labor in their everyday resilience due to their limited experience in the digital job search space, competition with higher-degree holding job seekers applying for the same jobs, limited social support networks, and at times, isolation. By foregrounding the uneven distribution of emotional labor in realizing the promise of resilience along class lines, this work cautions against the romanticization of resilience and calls for a more critical understanding of resilience in CSCW.  more » « less
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Computer supported cooperative work CSCW
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National Science Foundation
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These materials are important source materials that will likely fade in the vastness of the Internet and thus may help provide researchers with specific insights into how off-site modular construction was used – and perhaps hyped – to address pandemic concerns over housing, which in turn may raise wider questions about how networks, institutions, and historical experiences with modular construction are organized and positioned to respond to major societal disruptions like the pandemic. As Supple pointed out, most of the material identified in this review speaks to national issues and only a scattering of examples was identified that reflect on the Alaskan context. The second section gathers a diverse set of communications exploring housing security and homelessness in the region. The lack of adequate, healthy housing in remote Alaska communities, often referred to as Alaska’s housing crisis, is well-documented and preceded the pandemic (Guy 2020). 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