An official website of the United States government
The lack of diversity and inclusion has been a major challenge affecting engineering programs all over the United States. This problem has been persistent over the years and has been difficult to address despite considerable amount of attention, enriched conversations, and money that has been put towards addressing it. One of the reasons behind this lack of diversity could be the presence of exclusionary behaviors, such as bias and discrimination that permeate the culture of engineering. To address this “wicked” problem, a deeper understanding of current culture and of potential change strategies toward integrating inclusion and diversity is necessary. Our larger NSF funded research project seeks to achieve this understanding through design thinking. While design thinking has been documented to successfully achieve desired outcomes for numerous other problems, its effectiveness as a tool to understand and solve the “wicked problem” of transformation of disciplinary culture related to diversity and inclusion in engineering is not yet known. This Work-in-Progress paper will address the effectiveness of using a design thinking approach by answering the research question: How did stakeholder participants perceive the impact of design sessions on their understanding and value of diversity and inclusion in the professional formation of biomedical engineers? To address this research question, our research team is coordinating six design sessions within each of two engineering schools: Electrical and Computer Engineering (ECE) and Biomedical Engineering (BME) at a large Midwest University. Currently, we have completed the initial phases of the design sessions in the BME school, and hence this paper focuses on insights from preliminary data analysis of BME Design sessions. BME design sessions were conducted with 15 key stakeholders from the program including students, faculty, staff and administrators. Each of the six design session was two hours long. The research team facilitated the inspiration and ideation phase of the design thinking process throughout. Facilitation involved providing prompts and activities to guide the stakeholders through the design thinking processes of problem identification, problem scoping, and prototype solution generation related to diversity and inclusion within the school culture. A mixed-methods approach involving both qualitative and quantitative data analysis is being used to evaluate the efficacy of design thinking as a tool to address diversity and inclusion in professional formation of engineers. Artifacts such as journey maps, culture maps, and design notebooks generated by our stakeholders throughout the design sessions will be qualitatively analyzed to evaluate the role and effectiveness of design thinking in shaping a more diverse and inclusive culture within BME and, eventually ECE. Following the design sessions, participants were interviewed one-on-one to understand how their thoughts about diversity and inclusion in professional formation of biomedical engineers may have changed, and to gather participants’ self-assessment of the design process. Coupled with the interviews, an online survey was administered to assess the participants’ ranking of the solutions generated at the conclusion design sessions in terms of their novelty, importance and feasibility for implementation within their school. This Work-in-Progress paper will discuss relevant findings from initial quantitative analyses of the data collected from the post-design session surveys and is an interim report evaluating participants’ perceptions of the impact of these design sessions on their understanding of diversity and inclusion in professional formation of biomedical engineers.
more »
« less
Addressing Organizational Cultural Conflicts in Engineering with Design Thinking
Abstract The present study examined how design thinking processes help to facilitate difficult conversations for fostering organizational change toward greater inclusion and equity in undergraduate engineering programs. Regardless of the type of organization or institution, sustainable diversity and inclusion integration requires difficult conversations that can correspond with locale‐specific interventions and deep cultural transformation. We led a series of design sessions with stakeholders from two undergraduate engineering programs at a large, Midwestern, research university aimed at creating prototype solutions to diversity and inclusion problems. Following the sessions, we conducted interviews with 19 stakeholders to understand their perceptions of the design process in facilitating both difficult conversations and in enacting meaningful change. Our study uncovered that organizational cultures impacted participants’ perceptions of change possibilities and their role in change. We conclude with recommendations for adopting design practices and communication‐as‐design processes to create structures and interactive approaches for facilitating conversations toward inclusionary organizational change.
more »
« less
- Award ID(s):
- 1636446
- PAR ID:
- 10378866
- Publisher / Repository:
- Wiley-Blackwell
- Date Published:
- Journal Name:
- Negotiation and Conflict Management Research
- Volume:
- 13
- Issue:
- 3
- ISSN:
- 1750-4708
- Page Range / eLocation ID:
- p. 263-284
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
More Like this
-
-
We are focusing on three interconnected issues that negatively impact engineering disciplinary cultures: (1) diversity and inclusion issues that continue to plague engineering programs; (2) lack of adequate preparation for professional practices; (3) and exclusionary engineering disciplinary cultures that privilege technical knowledge over other forms of knowledge [1]. Although much effort has been devoted to these issues, traditional strategic and problem-solving orientations have not resulted in deep cultural transformations in many engineering programs. We posit that these three issues that are wicked problems. Wicked problems are ambiguous, interrelated and require complex problem-scoping and solutions that are not amenable with traditional and linear strategic planning and problem-solving orientations [2]. As design thinking provides an approach to solve complex problems that occur in organizational cultures [3], we argue that these wicked problems of engineering education cultures might be best understood and resolved through design thinking. As Elsbach and Stigliani contend, “the effective use of design thinking tools in organizations had a profound effect on organizational culture” [3, p. 2279]. However, not all organizational cultures support design thinking approaches well. Despite increasing calls to teach design as a central part of professional formation (e.g., ABET, National Academy of Engineers, etc.), many engineering programs, especially larger, legacy programs have not embraced fundamental design thinking [4-5] strategies or values [6-7]. According to Godfrey and Parker, many engineering cultures are characterized by linear epistemologies, “black and white” approaches to problem solving, and strategic “top down” ways of designing [8]. In contrast, design thinking approaches are characterized by ways of thinking and designing that prioritize prototyping, multiple stakeholder perspectives, and iterative problem-solving to address complex problems. In this paper, we examine the effectiveness of design thinking as a tool to address wicked problems in engineering education cultures, and the role of engineering culture itself in shaping the application and effectiveness of design thinking. More specially, we evaluate the role of design thinking in seeking cultural transformation at a School of Electrical and Computer Engineering (ECE) at Purdue University. We analyze interviews of members of the School after they participated in six design thinking sessions. Our previous research explored the effect of design thinking sessions on participant understanding of diversity and inclusion in biomedical engineering [9]. Herein, we explore participant experiences of design thinking sessions toward cultural change efforts regarding diversity and inclusion (D&I) within professional formation in ECE. We identified three tensions (push/pull dynamics of contradictions) that emerged from the participants’ experiences in the design sessions [10]. We conclude by discussing our emerging insights into the effectiveness of design thinking toward cultural change efforts in engineering.more » « less
-
Academic institutions in the US have recently refocused their attention on Diversity, Equity, and Inclusion. This panel consisting of engineering faculty, administrators and industry professionals will discuss how colleges of engineering can approach the problem of recruiting, retaining, and graduating undergraduate underrepresented minority (URM) students by using a sociotechnical systems modeling approach. The main thrust of the discussion is how an academic organizational system such as a college of engineering can be broken down into a social system consisting of the people (students, faculty, staff and other stakeholders), and a technical system consisting of programs and initiatives for URM student success. Joint analyses of the social system and the technical system can then reveal systemwide barriers and opportunities for enabling URM student success.more » « less
-
Exploring Diversity and Inclusion in the Professional Formation of Engineers through Design SessionsThis Research Work-in-Progress paper builds on previous literature related to the professional formation of engineers and issues pertaining to diversity and inclusion within engineering though a comparative analysis of two different disciplines. These issues are complex, interrelated and challenging to untangle, and thus require innovative strategies to explore them. Our larger study utilizes design thinking with an embedded mixed-methods research approach to investigate foundational understandings of professional formation and diversity and inclusion in engineering. Herein, we describe preliminary findings from co-design sessions we conducted in Biomedical Engineering (BME) and Electrical and Computer Engineering (ECE) at Purdue University. We compare the design solutions generated by stakeholders and discuss insights regarding the unique contexts and needs of each program, as well as the impacts of the different activities and contexts of the design sessions themselves.more » « less
-
Exploring Diversity and Inclusion in the Professional Formation of Engineers through Design SessionsThis Research Work-in-Progress paper builds on previous literature related to the professional formation of engineers and issues pertaining to diversity and inclusion within engineering though a comparative analysis of two different disciplines. These issues are complex, interrelated and challenging to untangle, and thus require innovative strategies to explore them. Our larger study utilizes design thinking with an embedded mixed-methods research approach to investigate foundational understandings of professional formation and diversity and inclusion in engineering. Herein, we describe preliminary findings from co-design sessions we conducted in Biomedical Engineering (BME) and Electrical and Computer Engineering (ECE) at Purdue University. We compare the design solutions generated by stakeholders and discuss insights regarding the unique contexts and needs of each program, as well as the impacts of the different activities and contexts of the design sessions themselves.more » « less
