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1. Evaluating the Impact of Design Sessions on Participants’ Perceptions of Diversity and Inclusion in the Professional Formation of Biomedical Engineers

   Joshi, R. ; Zoltowski, C. B. ; Brightman, A. O. ; Eddington, S. ; Buzzanell, P. M. ; Torres, D. ( June 2018 , ASEE annual conference & exposition proceedings)

   The lack of diversity and inclusion has been a major challenge affecting engineering programs all over the United States. This problem has been persistent over the years and has been difficult to address despite considerable amount of attention, enriched conversations, and money that has been put towards addressing it. One of the reasons behind this lack of diversity could be the presence of exclusionary behaviors, such as bias and discrimination that permeate the culture of engineering. To address this “wicked” problem, a deeper understanding of current culture and of potential change strategies toward integrating inclusion and diversity is necessary. Our larger NSF funded research project seeks to achieve this understanding through design thinking. While design thinking has been documented to successfully achieve desired outcomes for numerous other problems, its effectiveness as a tool to understand and solve the “wicked problem” of transformation of disciplinary culture related to diversity and inclusion in engineering is not yet known. This Work-in-Progress paper will address the effectiveness of using a design thinking approach by answering the research question: How did stakeholder participants perceive the impact of design sessions on their understanding and value of diversity and inclusion in the professional formation of biomedical engineers? To address this research question, our research team is coordinating six design sessions within each of two engineering schools: Electrical and Computer Engineering (ECE) and Biomedical Engineering (BME) at a large Midwest University. Currently, we have completed the initial phases of the design sessions in the BME school, and hence this paper focuses on insights from preliminary data analysis of BME Design sessions. BME design sessions were conducted with 15 key stakeholders from the program including students, faculty, staff and administrators. Each of the six design session was two hours long. The research team facilitated the inspiration and ideation phase of the design thinking process throughout. Facilitation involved providing prompts and activities to guide the stakeholders through the design thinking processes of problem identification, problem scoping, and prototype solution generation related to diversity and inclusion within the school culture. A mixed-methods approach involving both qualitative and quantitative data analysis is being used to evaluate the efficacy of design thinking as a tool to address diversity and inclusion in professional formation of engineers. Artifacts such as journey maps, culture maps, and design notebooks generated by our stakeholders throughout the design sessions will be qualitatively analyzed to evaluate the role and effectiveness of design thinking in shaping a more diverse and inclusive culture within BME and, eventually ECE. Following the design sessions, participants were interviewed one-on-one to understand how their thoughts about diversity and inclusion in professional formation of biomedical engineers may have changed, and to gather participants’ self-assessment of the design process. Coupled with the interviews, an online survey was administered to assess the participants’ ranking of the solutions generated at the conclusion design sessions in terms of their novelty, importance and feasibility for implementation within their school. This Work-in-Progress paper will discuss relevant findings from initial quantitative analyses of the data collected from the post-design session surveys and is an interim report evaluating participants’ perceptions of the impact of these design sessions on their understanding of diversity and inclusion in professional formation of biomedical engineers. 

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2. Understanding the Professional Formation of Engineers through the Lens of Design Thinking: Unpacking theWicked Problem of Diversity and Inclusion

   Zoltowski, Carla B. ; Buzzanell, Patrice M. ; Brightman, Andrew O. ; Torres, David ; Eddington, Sean M. ( June 2017 , ASEE annual conference & exposition proceedings)

   Three broad issues have been identified in the professional formation of engineers: 1) the gap between what students learn in universities and what they practice upon graduation; 2) the limiting perception that engineering is solely technical, math, and theory oriented; and 3) the lack of diversity (representation of a wide range of people) and lack of inclusion (incorporation of different perspectives, values, and ways of thinking and being in engineering) in many engineering programs. These are not new challenges in engineering education, rather they are persistent and difficult to change. There have been countless calls to recruit and retain women and underrepresented minority group members into engineering careers and numerous strategies proposed to improve diversity, inclusion, and retention, as well as to calls to examine socio-technical integration in engineering cultures and education for professional formation. Despite the changes in some disciplinary profiles in engineering and the curricular reforms within engineering education, there still has not been the deep transformation needed to integrate inclusionary processes and thinking into professional formation. In part, the reason is that diversity and inclusion are still framed as simply “numbers problems” to be solved. What is needed instead is an approach that understands and explores diversity and inclusion as interrelated with the epistemological (what do engineers need to know) and ontological (what does it mean to be an engineer) underpinnings of engineering. These issues are highly complex, interconnected, and not amenable to simple solutions, that is, they are “wicked” problems. They require design thinking. Thus our NSF-funded Research in the Formation of Engineers (RFE) study utilizes a design thinking approach and research activities to explore foundational understandings of formation and diversity and inclusion in engineering while addressing the three project objectives: 1) Better prepare engineers for today’s workforce; 2) Broaden understandings of engineering practice as both social and technical; and 3) Create and sustain more diverse and inclusionary engineering programs. The project is organized around the three phases of the design process (inspiration, ideation, and implementation), and embedded within the design process is a longitudinal, multiphase, mixed-methods study. Although the goal is to eventually study these objectives on a broader scale, we begin with a smaller context: the School of Electrical and Computer Engineering (ECE) and the Weldon School of Biomedical Engineering (BME) at Purdue University. These schools share similarities with some common coursework and faculty, but also provide contrasts as BME’s undergraduate population, on average for recent semesters, has been 44-46% female, where ECE has been 13-14% female. Although BME has slightly more underrepresented minority students (7-8% versus 5%), approximately 60% of BME students are white, versus 40% for ECE. It is important to note that Purdue’s School of ECE offers B.S. degrees in Electrical Engineering (EE) and Computer Engineering (CmpE), which reflect unique disciplinary cultures. Additionally, the schools differ significantly on undergraduate enrollment. The BME enrollment was 278, whereas ECE’s enrollment was 675 in EE and 541 in CmpE1. In this paper we describe the background literature and the research design, including the study contexts, target subject populations, and procedures for quantitative and qualitative data collection and analysis. In addition, we present the data collected during the first phase of the research project. In our poster, we will present preliminary analysis of the first phase data. 

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3. Using Design to Understand Diversity and Inclusion within the Context of the Professional Formation of Engineers

   https://doi.org/10.18260/1-2--35461  

   Zoltowski, Carla B. ; Brightman, Andrew O. ; Buzzanell, Patrice M. ; Eddington, Sean ; Corple, Danielle ; Matters, Memoria ; Booth-Womack, Virginia L. ( January 2020 , 2020 ASEE Virtual Annual Conference Content Access)

   Three broad and enduring issues have been identified in the professional formation of engineers: 1) the gap between what students learn in universities and what they practice upon graduation; 2) the limiting perception that engineering is solely technical, math, and theory-oriented; and 3) the lack of diversity (e.g., representation of a wide range of people, thought, and approaches toward engineering) and lack of inclusion (e.g., belonging and incorporating different perspectives, values, and ways of thinking and being in engineering) in many engineering programs. Although these are not new challenges in professional formation, these issues are highly complex, interconnected, and not amenable to simple solution. That is, they are “wicked” problems, which can be best understood and mitigated through design thinking, a human-centered approach based on empathy, ideation, and experimentation, as it is a useful perspective for addressing complex and ambiguous issues. Thus, this NSF-funded RFE study utilizes a design thinking approach and research activities to explore foundational understandings of formation and diversity and inclusion in engineering while concurrently addressing three project objectives: 1) To better prepare engineers for today’s workforce; 2) To broaden understandings of engineering practice as both social and technical; and 3) To create and sustain more diverse and inclusionary engineering programs. In this paper, we provide an overview of the multi-year project and discuss emerging findings and key outcomes from across all phases of the project. Specifically, we will showcase how the research has identified the concurrent ways that understandings of diversity and inclusion are impacted significantly by the local contexts (and cultures) of each department while being compounded by the larger College/University/discipline-wide understandings of who is an engineer and what skills legitimize the identity of “an engineer.” 

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4. Addressing Organizational Cultural Conflicts in Engineering with Design Thinking

   https://doi.org/10.1111/ncmr.12191  

   Eddington, Sean M. ; Corple, Danielle ; Buzzanell, Patrice M. ; Zoltowski, Carla ; Brightman, Andrew ( July 2020 , Negotiation and Conflict Management Research)

   The present study examined how design thinking processes help to facilitate difficult conversations for fostering organizational change toward greater inclusion and equity in undergraduate engineering programs. Regardless of the type of organization or institution, sustainable diversity and inclusion integration requires difficult conversations that can correspond with locale‐specific interventions and deep cultural transformation. We led a series of design sessions with stakeholders from two undergraduate engineering programs at a large, Midwestern, research university aimed at creating prototype solutions to diversity and inclusion problems. Following the sessions, we conducted interviews with 19 stakeholders to understand their perceptions of the design process in facilitating both difficult conversations and in enacting meaningful change. Our study uncovered that organizational cultures impacted participants’ perceptions of change possibilities and their role in change. We conclude with recommendations for adopting design practices and communication‐as‐design processes to create structures and interactive approaches for facilitating conversations toward inclusionary organizational change.

    

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5. Uncomfortable Conversations with Faculty and Students in Zoom: Experiences with diversity and inclusion spurred by police brutality and racial injustice in the U.S.

   https://doi.org/10.18260/1-2--39149  

   White, Lance ; Hammond, Tracy ; Ray, Samantha ; Jaison, Donna ; Stanley, Christine ( February 2022 , 2022 CoNECD (Collaborative Network for Engineering & Computing Diversity))

   The culture within engineering colleges and departments has been historically quiet when considering social justice issues. Often the faculty in those departments are less concerned with social issues and are primarily focused on their disciplines and the concrete ways that they can make impacts academically and professionally in their respective arena’s. However, with the social climate of the United States shifting ever more towards a politically charged climate, and current events, particularly the protests against police brutality in recent years, faculty and students are constantly inundated with news of injustices happening in our society. The murder of George Floyd on May 25th 2020 sent shockwaves across the United States and the world. The video captured of his death shared across the globe brought everyone’s attention to the glaringly ugly problem of police brutality, paired with the COVID-19 pandemic, and US election year, the conditions were just right for a social activist movement to grow to a size that no one could ignore. Emmanuel Acho spoke out, motivated by injustices seen in the George Floyd murder, initially with podcasts and then by writing his book “Uncomfortable Converstations with a Black Man” [1]. In his book he touched on various social justice issues such as: racial terminology (i.e., Black or African American), implicit biases, white privilege, cultural appropriation, stereotypes (e.g., the “angry black man”), racial slurs (particularly the n-word), systemic racism, the myth of reverse racism, the criminal justice system, the struggles faced by black families, interracial families, allyship, and anti-racism. Students and faculty at Anonymous University felt compelled to set aside the time to meet and discuss this book in depth through the video conferencing client Zoom. In these meetings diverse facilitators were tasked with bringing the topics discussed by Acho in his book into conversation and pushing attendees of these meetings to consider those topics critically and personally. In an effort to avoid tasking attendees with reading homework to be able to participate in these discussions, the discussed chapter of the audiobook version of Acho’s book was played at the beginning of each meeting. Each audiobook chapter lasted between fifteen and twenty minutes, after which forty to forty-five minutes were left in the hour-long meetings to discuss the content of the chapter in question. Efforts by students and faculty were made to examine how some of the teachings of the book could be implemented into their lives and at Anonymous University. For broader topics, they would relate the content back to their personal lives (e.g., raising their children to be anti-racist and their experiences with racism in American and international cultures). Each meeting was recorded for posterity in the event that those conversations would be used in a paper such as this. Each meeting had at least one facilitator whose main role was to provide discussion prompts based on the chapter and ensure that the meeting environment was safe and inclusive. Naturally, some chapters address topics that are highly personal to some participants, so it was vital that all participants felt comfortable and supported to share their thoughts and experiences. The facilitator would intervene if the conversation veered in an aggressive direction. For example, if a participant starts an argument with another participant in a non-constructive manner, e.g., arguing over the definition of ethnicity, then the facilitator will interrupt, clear the air to bring the group back to a common ground, and then continue the discussion. Otherwise, participants were allowed to steer the direction of the conversation as new avenues of discussion popped up. These meetings were recorded with the goal of returning to these conversations and analyzing the conversations between attendees. Grounded theory will be used to first assess the most prominent themes of discussion between attendees for each meeting [2]. Attendees will be contacted to expressly ask their permission to have their words and thoughts used in this work, and upon agreement that data will begin to be processed. Select attendees will be asked to participate in focus group discussions, which will also be recorded via Zoom. These discussions will focus around the themes pulled from general discussion and will aim to dive deeper into the impact that this experience has had on them as either students or faculty members. A set of questions will be developed as prompts, but conversation is expected to evolve organically as these focus groups interact. These sessions will be scheduled for an hour, and a set of four focus groups with four participants are expected to participate for a total of sixteen total focus group participants. We hope to uncover how this experience changed the lives of the participants and present a model of how conversations such as this can promote diversity, equity, inclusion, and access activities amongst faculty and students outside of formal programs and strategic plans that are implemented at university, college, or departmental levels. 

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