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Title: Actionability in a Situation Awareness world: Implications for social media processing system design
The field of crisis informatics now has a decade-long history of designing tools that leverage social media to support decision-makers situation awareness. Despite this history, there remains few examples of these tools adopted by practitioners. Recent fieldwork with public safety answering points and first responders has led to an awareness of the need for tools that gather actionable information, rather than situational awareness alone. This paper contributes to an ongoing discussion about these concepts by proposing a model that embeds the concept of actionable information into Endsley's model of situation awareness. We also extend the insights of this model to the design implications of future information processing systems.  more » « less
Award ID(s):
1951917
PAR ID:
10392310
Author(s) / Creator(s):
; ; ; ;
Editor(s):
Anouck Adrot; Rob Grace; Kathleen Moore; Christopher W. Zobel
Date Published:
Journal Name:
ISCRAM 2021 Conference Proceedings – 18th International Conference on Information Systems for Crisis Response and Management
Page Range / eLocation ID:
994-1001
Format(s):
Medium: X
Sponsoring Org:
National Science Foundation
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