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1. A System Analytics Framework for Detecting Infrastructure-Related Topics in Disasters Using Social Sensing

   Fan, Chao; Mostafavi, Ali; Gupta, Aayush; Zhang, Cheng (January 2018, 25th International Workshop on Intelligent Computing in Engineering (EG-ICE))

   The objective of this paper is to propose and test a system analytics framework based on social sensing and text mining to detect topic evolution associated with the performance of infrastructure systems in disasters. Social media, like Twitter, as active channels of communication and information dissemination, provide insights into real-time information and first-hand experience from affected areas in mass emergencies. While the existing studies show the importance of social sensing in improving situational awareness and emergency response in disasters, the use of social sensing for detection and analysis of infrastructure systems and their resilience performance has been rather limited. This limitation is due to the lack of frameworks to model the events and topics (e.g., grid interruption and road closure) evolution associated with infrastructure systems (e.g., power, highway, airport, and oil) in times of disasters. The proposed framework detects infrastructure-related topics of the tweets posted in disasters and their evolutions by integrating searching relevant keywords, text lemmatization, Part-of-Speech (POS) tagging, TF-IDF vectorization, topic modeling by using Latent Dirichlet Allocation (LDA), and K-Means clustering. The application of the proposed framework was demonstrated in a study of infrastructure systems in Houston during Hurricane Harvey. In this case study, more than sixty thousand tweets were retrieved from 150-mile radius in Houston over 39 days. The analysis of topic detection and evolution from user-generated data were conducted, and the clusters of tweets pertaining to certain topics were mapped in networks over time. The results show that the proposed framework enables to summarize topics and track the movement of situations in different disaster phases. The analytics elements of the proposed framework can improve the recognition of infrastructure performance through text-based representation and provide evidence for decision-makers to take actionable measurements. 

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2. A Linguistic Analysis of News Coverage of E-Healthcare in China with a Heterogeneous Graphical Model

   https://doi.org/10.3390/e24111557  

   Liu, Mengque; Fan, Xinyan; Ma, Shuangge (November 2022, Entropy)

   E-healthcare has been envisaged as a major component of the infrastructure of modern healthcare, and has been developing rapidly in China. For healthcare, news media can play an important role in raising public interest and utilization of a particular service and complicating (and, perhaps clouding) debate on public health policy issues. We conducted a linguistic analysis of news reports from January 2015 to June 2021 related to E-healthcare in mainland China, using a heterogeneous graphical modeling approach. This approach can simultaneously cluster the datasets and estimate the conditional dependence relationships of keywords. It was found that there were eight phases of media coverage. The focuses and main topics of media coverage were extracted based on the network hub and module detection. The temporal patterns of media reports were found to be mostly consistent with the policy trend. Specifically, in the policy embryonic period (2015–2016), two phases were obtained, industry management was the main topic, and policy and regulation were the focuses of media coverage. In the policy development period (2017–2019), four phases were discovered. All the four main topics, namely industry development, health care, financial market, and industry management, were present. In 2017 Q3–2017 Q4, the major focuses of media coverage included social security, healthcare and reform, and others. In 2018 Q1, industry regulation and finance became the focuses. In the policy outbreak period (2020–), two phases were discovered. Financial market and industry management were the main topics. Medical insurance and healthcare for the elderly became the focuses. This analysis can offer insights into how the media responds to public policy for E-healthcare, which can be valuable for the government, public health practitioners, health care industry investors, and others. 

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3. Mapping dynamic human sentiments of heat exposure with location-based social media data

   https://doi.org/10.1080/13658816.2024.2343063  

   Lyu, Fangzheng; Zhou, Lixuanwu; Park, Jinwoo; Baig, Furqan; Wang, Shaowen (July 2024, International Journal of Geographical Information Science)

   Understanding urban heat exposure dynamics is critical for public health, urban management, and climate change resilience. Near real-time analysis of urban heat enables quick decision-making and timely resource allocation, thereby enhancing the well-being of urban residents, especially during heatwaves or electricity shortages. To serve this purpose, we develop a cyberGIS framework to analyze and visualize human sentiments of heat exposure dynamically based on near real-time location-based social media (LBSM) data. Large volumes and low-cost LBSM data, together with a content analysis algorithm based on natural language processing are used effectively to generate near real-time heat exposure maps from human sentiments on social media at both city and national scales with km spatial resolution and census tract spatial unit. We conducted a case study to visualize and analyze human sentiments of heat exposure in Chicago and the United States in September 2021. Enabled with high-performance computing, dynamic visualization of heat exposure is achieved with fine spatiotemporal scales while heat exposure detected from social media data can be used to understand heat exposure from a human perspective and allow timely responses to extreme heat. 

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4. A graph‐based method for social sensing of infrastructure disruptions in disasters

   https://doi.org/10.1111/mice.12457  

   Fan, Chao; Mostafavi, Ali (May 2019, Computer-Aided Civil and Infrastructure Engineering)

   Abstract Damages in critical infrastructure occur abruptly, and disruptions evolve with time dynamically. Understanding the situation of critical infrastructure disruptions is essential to effective disaster response and recovery of communities. Although the potential of social media data for situation awareness during disasters has been investigated in recent studies, the application of social sensing in detecting disruptions and analyzing evolutions of the situation about critical infrastructure is limited. To address this limitation, this study developed a graph‐based method for detecting credible situation information related to infrastructure disruptions in disasters. The proposed method was composed of data filtering, burst time‐frame detection, content similarity calculation, graph analysis, and situation evolution analysis. The application of the proposed method was demonstrated in a case study of Hurricane Harvey in 2017 in Houston. The findings highlighted the capability of the proposed method in detecting credible situational information and capturing the temporal and spatial patterns of critical infrastructure events that occurred in Harvey, including disruptive events and their adverse impacts on communities. The proposed methodology can improve the ability of community members, volunteer responders, and decision makers to detect and respond to infrastructure disruptions in disasters. 

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5. Uncovering Latent Arguments in Social Media Messaging by Employing LLMs-in-the-Loop Strategy

   Islam, Tunazzina; Goldwasser, Dan (May 2025, Association for Computational Linguistics)

   The widespread use of social media has led to a surge in popularity for automated methods of analyzing public opinion. Supervised methods are adept at text categorization, yet the dynamic nature of social media discussions poses a continual challenge for these techniques due to the constant shifting of the focus. On the other hand, traditional unsupervised methods for extracting themes from public discourse, such as topic modeling, often reveal overarching patterns that might not capture specific nuances. Consequently, a significant portion of research into social media discourse still depends on labor-intensive manual coding techniques and a human-in-the-loop approach, which are both time-consuming and costly. In this work, we study the problem of discovering arguments associated with a specific theme. We propose a generic **LLMs-in-the-Loop** strategy that leverages the advanced capabilities of Large Language Models (LLMs) to extract latent arguments from social media messaging. To demonstrate our approach, we apply our framework to contentious topics. We use two publicly available datasets: (1) the climate campaigns dataset of 14k Facebook ads with 25 themes and (2) the COVID-19 vaccine campaigns dataset of 9k Facebook ads with 14 themes. Additionally, we design a downstream task as stance prediction by leveraging talking points in climate debates. Furthermore, we analyze demographic targeting and the adaptation of messaging based on real-world events. 

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