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Increased availability of high-quality customer information has fueled interest in personalized pricing strategies, that is, strategies that predict an individual customer’s valuation for a product and then offer a price tailored to that customer. Although the appeal of personalized pricing is clear, it may also incur large costs in the forms of market research, investment in information technology and analytics expertise, and branding risks. In light of these trade-offs, our work studies the value of personalized pricing strategies over a simple single-price strategy. We first provide closed-form lower and upper bounds on the ratio between the profits of an idealized personalized pricing strategy (first-degree price discrimination) and a single-price strategy. Our bounds depend on simple statistics of the valuation distribution and shed light on the types of markets for which personalized pricing has little or significant potential value. Second, we consider a feature-based pricing model where customer valuations can be estimated from observed features. We show how to transform our aforementioned bounds into lower and upper bounds on the value of feature-based pricing over single pricing depending on the degree to which the features are informative for the valuation. Finally, we demonstrate how to obtain sharper bounds by incorporating additional information about the valuation distribution (moments or shape constraints) by solving tractable linear optimization problems. This paper was accepted by David Simchi-Levi, revenue management and market analytics.
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Distribution-Free Contextual Dynamic Pricing
Contextual dynamic pricing aims to set personalized prices based on sequential interactions with customers. At each time period, a customer who is interested in purchasing a product comes to the platform. The customer’s valuation for the product is a linear function of contexts, including product and customer features, plus some random market noise. The seller does not observe the customer’s true valuation, but instead needs to learn the valuation by leveraging contextual information and historic binary purchase feedback. Existing models typically assume full or partial knowledge of the random noise distribution. In this paper, we consider contextual dynamic pricing with unknown random noise in the linear valuation model. Our distribution-free pricing policy learns both the contextual function and the market noise simultaneously. A key ingredient of our method is a novel perturbed linear bandit framework, in which a modified linear upper confidence bound algorithm is proposed to balance the exploration of market noise and the exploitation of the current knowledge for better pricing. We establish the regret upper bound and a matching lower bound of our policy in the perturbed linear bandit framework and prove a sublinear regret bound in the considered pricing problem. Finally, we demonstrate the superior performance of our policy on simulations and a real-life auto loan data set. Funding: Y. Liu and W.W. Sun acknowledge support from the National Science Foundation Division of Social and Economic Sciences [Grant NSF-SES 2217440]. Supplemental Material: The supplementary material is available at https://doi.org/10.1287/moor.2023.1369 .
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- Award ID(s):
- 2217440
- PAR ID:
- 10414473
- Date Published:
- Journal Name:
- Mathematics of Operations Research
- ISSN:
- 0364-765X
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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- Free Publicly Accessible Full Text
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Accepted Manuscript1.0
- Journal Article:
- https://doi.org/10.1287/moor.2023.1369
