From smart devices to homes to cities, Internet of Things (IoT) technologies have become embedded within everyday objects on a global scale. We understand IoT technologies as a form of infrastructure that bridges the gaps between offline spaces and online networks as they track, transmit, and construct digital data from and of the physical world. We examine the social construction of IoT network technologies through their technological design and corporate discourses. In this article, we explore the methodological challenges and opportunities of studying IoT as an emerging network technology. We draw on a case study of a low-power wide-area network (LPWAN), a cost-effective radio frequency network that is designed to connect sensors across long distances. Reflecting on our semi-structured interviews with LPWAN users and advocates, participant observation at conferences about LPWAN, as well as a community-based LPWAN project, we examine the intersections of methods and practices as related to space, data, and infrastructures. We identify three key methodological obstacles involved in studying the social construction of networked technologies that straddle physical and digital environments. These include (a) transcending the invisibility and abstraction of network infrastructures, (b) managing practical and conceptual boundaries to sample key cases and participants, and (c) negotiating competing technospatial imaginaries between participants and researchers. Through our reflection, we demonstrate that these challenges also serve as generative methodological opportunities, extending existing tools to study the ways data connects online and offline spaces.
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Methodological Middle Spaces: Addressing the Need for Methodological Innovation to Achieve Simultaneous Realism, Control, and Scalability in Experimental Studies of AI-Mediated Communication
As AI-mediated communication (AI-MC) becomes more prevalent in everyday interactions, it becomes increasingly important to develop a rigorous understanding of its effects on interpersonal relationships and on society at large. Controlled experimental studies offer a key means of developing such an understanding, but various complexities make it difficult for experimental AI-MC research to simultaneously achieve the criteria of experimental realism, experimental control, and scalability. After outlining these methodological challenges, this paper offers the concept of methodological middle spaces as a means to address these challenges. This concept suggests that the key to simultaneously achieving all three of these criteria is to abandon the perfect attainment of any single criterion. This concept's utility is demonstrated via its use to guide the design of a platform for conducting text-based AI-MC experiments. Through a series of three example studies, the paper illustrates how the concept of methodological middle spaces can inform the design of specific experimental methods. Doing so enabled these studies to examine research questions that would have been either difficult or impossible to investigate using existing approaches. The paper concludes by describing how future research could similarly apply the concept of methodological middle spaces to expand methodological possibilities for AI-MC research in ways that enable contributions not currently possible.
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- Award ID(s):
- 1901151
- PAR ID:
- 10463194
- Date Published:
- Journal Name:
- Proceedings of the ACM on Human-Computer Interaction
- Volume:
- 7
- Issue:
- CSCW1
- ISSN:
- 2573-0142
- Page Range / eLocation ID:
- 1 to 28
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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