Understanding what leads to emotions during large-scale crises is important as it can provide groundings for expressed emotions and subsequently improve the understanding of ongoing disasters. Recent approaches trained supervised models to both detect emotions and explain emotion triggers (events and appraisals) via abstractive summarization. However, obtaining timely and qualitative abstractive summaries is expensive and extremely time-consuming, requiring highly-trained expert annotators. In time-sensitive, high-stake contexts, this can block necessary responses. We instead pursue unsupervised systems that extract triggers from text. First, we introduce CovidET-EXT, augmenting (Zhan et al., 2022)’s abstractive dataset (in the context of the COVID-19 crisis) with extractive triggers. Second, we develop new unsupervised learning models that can jointly detect emotions and summarize their triggers. Our best approach, entitled Emotion-Aware Pagerank, incorporates emotion information from external sources combined with a language understanding module, and outperforms strong baselines. We release our data and code at https://github.com/tsosea2/CovidET-EXT.
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This content will become publicly available on June 1, 2025
Language Models (Mostly) Do Not Consider Emotion Triggers When Predicting Emotion
Situations and events evoke emotions in humans, but to what extent do they inform the prediction of emotion detection models? This work investigates how well human-annotated emotion triggers correlate with features that models deemed salient in their prediction of emotions. First, we introduce a novel dataset EmoTrigger, consisting of 900 social media posts sourced from three different datasets; these were annotated by experts for emotion triggers with high agreement. Using EmoTrigger, we evaluate the ability of large language models (LLMs) to identify emotion triggers, and conduct a comparative analysis of the features considered important for these tasks between LLMs and fine-tuned models. Our analysis reveals that emotion triggers are largely not considered salient features for emotion prediction models, instead there is intricate interplay between various features and the task of emotion detection.
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- Award ID(s):
- 2107524
- PAR ID:
- 10521351
- Publisher / Repository:
- Proceedings of the 2024 Conference of the North American Chapter of the Association for Computational Linguistics: Human Language Technologies
- Date Published:
- Volume:
- 2
- Page Range / eLocation ID:
- 603–614
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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Crises such as the COVID-19 pandemic continuously threaten our world and emotionally affect billions of people worldwide in distinct ways. Understanding the triggers leading to people’s emotions is of crucial importance. Social media posts can be a good source of such analysis, yet these texts tend to be charged with multiple emotions, with triggers scattering across multiple sentences. This paper takes a novel angle, namely, emotion detection and trigger summarization, aiming to both detect perceived emotions in text, and summarize events and their appraisals that trigger each emotion. To support this goal, we introduce CovidET (Emotions and their Triggers during Covid-19), a dataset of ~1,900 English Reddit posts related to COVID-19, which contains manual annotations of perceived emotions and abstractive summaries of their triggers described in the post. We develop strong baselines to jointly detect emotions and summarize emotion triggers. Our analyses show that CovidET presents new challenges in emotion-specific summarization, as well as multi-emotion detection in long social media posts.more » « less
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