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Most physical therapists would agree that physical rehabilitation is difficult to perform remotely. Consequently, the global COVID-19 pandemic has forced many physical therapists and their clients to adapt to telehealth, especially with video conferencing. In this article, we ask: How has telehealth for physical rehabilitation evolved with the global pandemic and what are the largest technological needs, treatment methodologies, and patient barriers? With the increased widespread use of telehealth for physical therapy, we present a qualitative study towards examining the shortcomings of current physical therapy mediums and how to steer future virtual reality technologies to promote remote patient evaluation and rehabilitation. We interviewed 130 physical rehabilitation professionals across the United States through video conferencing during the COVID19 pandemic from July—August 2020. Interviews lasted 30–45 min using a semi-structured template developed from an initial pilot of 20 interviews to examine potential barriers, facilitators, and technological needs. Our findings suggest that physical therapists utilizing existing telehealth solutions have lost their ability to feel their patients’ injuries, easily assess range of motion and strength, and freely move about to examine their movements when using telehealth. This makes it difficult to fully evaluate a patient and many feel that they are more of a “life coach” giving advice to a patient rather than a traditional in-person rehabilitation session. The most common solutions that emerged during the interviews include: immersive technologies which allow physical therapists and clients 1) to remotely walk around each other in 3D, 2) enable evidence-based measures, 3) automate documentation, and 4) provider clinical practice operation through the cloud. We conclude with a discussion on opportunities for immersive virtual reality towards telehealth for physical rehabilitation.
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This content will become publicly available on November 7, 2025
Classifying Technologies during the Assessment, Treatment Planning, Documentation and Evaluation Phases of Music Therapy: A Survey of Board-Certified Practitioners
Music therapists (MT-BCs) use diverse technologies to provide evidence-based personalized interventions to a wide variety of people. Most studies on the technological practices of MT-BCs report a general overview of the tools they use in their daily work. This study offers an new way of understanding technologies used by MT-BCs, classified and situated in the phases of music therapy (MT) practice: Assessment, Treatment Planning, In-Session, Documentation and Evaluation. An online survey was sent to a mailing list of 1,951 board-certified music therapists (MT-BC), and we received 104 responses. Results support distinct functions in technological practices between each of the phases of MT, revealing categories of notetaking and data entry that characterize planning, documentation and evaluation tasks, and a wider diversity of technology configurations in assessment and in-session work. We end by discussing design implications for HCI researchers and designers of music technologies for health, as well as HCI-MT design collaboration to better support the work of the MT-BC community.
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- Award ID(s):
- 2145049
- PAR ID:
- 10558604
- Publisher / Repository:
- ACM
- Date Published:
- Journal Name:
- Proceedings of the ACM on Human-Computer Interaction
- Volume:
- 8
- Issue:
- CSCW2
- ISSN:
- 2573-0142
- Page Range / eLocation ID:
- 1 to 23
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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