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This study investigates innovative interaction designs for communication and collaborative learning between learners of mixed hearing and signing abilities, leveraging advancements in mixed reality technologies like Apple Vision Pro and generative AI for animated avatars. Adopting a participatory design approach, we engaged 15 d/Deaf and hard of hearing (DHH) students to brainstorm ideas for an AI avatar with interpreting ability (sign language to English and English to sign language) that would facilitate their face-to-face communication with hearing peers. Participants envisioned the AI avatars to address some issues with human interpreters, such as lack of availability, and provide affordable options to expensive personalized interpreting services. Our findings indicate a range of preferences for integrating the AI avatars with actual human figures of both DHH and hearing communication partners. The participants highlighted the importance of having control over customizing the AI avatar, such as AI-generated signs, voices, facial expressions, and their synchronization for enhanced emotional display in communication. Based on our findings, we propose a suite of design recommendations that balance respecting sign language norms with adherence to hearing social norms. Our study offers insights into improving the authenticity of generative AI in scenarios involving specific and sometimes unfamiliar social norms.
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This content will become publicly available on April 25, 2026
"We do use it, but not how hearing people think": How the Deaf and Hard of Hearing Community Uses Large Language Model Tools
Generative AI tools, particularly those utilizing large language models (LLMs), are increasingly used in everyday contexts. While these tools enhance productivity and accessibility, little is known about how Deaf and Hard of Hearing (DHH) individuals engage with them or the challenges they face when using them. This paper presents a mixed-method study exploring how the DHH community uses Text AI tools like ChatGPT to reduce communication barriers and enhance information access. We surveyed 80 DHH participants and conducted interviews with 9 participants. Our findings reveal important benefits, such as eased communication and bridging Deaf and hearing cultures, alongside challenges like lack of American Sign Language (ASL) support and Deaf cultural understanding. We highlight unique usage patterns, propose inclusive design recommendations, and outline future research directions to improve Text AI accessibility for the DHH community.
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- PAR ID:
- 10635776
- Publisher / Repository:
- ACM
- Date Published:
- Page Range / eLocation ID:
- 1 to 9
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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