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In a technology-centric world, leveraging digital tools such as chatbots allows educators to engage students in ways that may be more accessible for both parties, particularly in large lecture classrooms. This report details the development of an interactive web-based chatbot to curate content for writing about chemistry in context. Students were assigned a 500-word paper where they discuss general chemistry concepts through the lens of a timely, sustainability-related topic, i.e., water footprint, carbon footprint, or embodied carbon. Discussed herein are the development of the decision tree, the chatbot’s components, and results from the initial implementation in a large lecture general chemistry classroom. Over 78% of the 347 enrolled students (271) used the chatbot over 350 times in the 3 weeks leading up to the assigned due date of the paper. Eighty-three percent of the interactions were captured for further analysis, which showed that 22% of students used the chatbot more than once. Forty-six percent of recorded interactions were used to aid students in developing or refining their idea for the assignment. The curated chatbot technology reported here for writing assignments in chemistry can be readily adapted to other aspects of coursework in chemistry.
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This content will become publicly available on May 15, 2026
Leveraging Conversational AI for Adolescent Medical Financial Education
Medical financial literacy is essential to make smart decisions in healthcare settings and prevent unanticipated financial hardships. Existing literature has shown that young adults often struggle to understand information associated with health insurance and the financial planning necessary for health-related costs. AI-driven chatbots are emerging as educational tools that have the potential to address this issue. This exploratory study examined an AI chatbot aimed at enhancing medical financial literacy among high school students. Participants engaged with the chatbot’s responses to medical financial questions while also rating the clarity, ease of use, trustworthiness, and educational value of the chatbot engagement. Our experiment results supported that the chatbot increased students’ understanding of the financial aspect of healthcare - 76.9 percent of students reported a high degree of understanding, 80.8 percent rated the chatbot’s responses as clear, and 73.1 percent reported they would recommend it to a peer. The responses indicated that students found the chatbot helpful, but suggested that interactive features be added and/or real-world finance features be incorporated into the chatbot.
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- Award ID(s):
- 2153509
- PAR ID:
- 10650515
- Publisher / Repository:
- Conference on Digital Government Research
- Date Published:
- Journal Name:
- Conference on Digital Government Research
- Volume:
- 1
- ISSN:
- 3050-8681
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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