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Reporting normative feedback to residential energy consumers has been found effective at reducing residential energy consumption. Upon receiving normative feedback households tend to modify their use to become in line with group norms. The effect of normative messages is partially moderated by how personally relevant normative reference groups are to the individual. Advanced energy metering technologies capture households’ energy use patterns, making it possible to generate highly similar and relevant normative reference groups in a non-invasive manner. Unfortunately, it is not well understood how similar individuals are to other group members. It also remains unknown how much individuals identify with behavioral reference groups. Therefore, this research aims to investigate how households perceive behavioral reference groups used in normative comparisons. Survey questionnaires are collected from 2,008 participants using Amazon Mechanical Turk. It is found that while households’ behaviors are more similar when grouped based on energy use profiles than based on geographic proximity, they identify more closely with proximity-based groups. Also, members’ group identification increases as individuals have higher similarity in energy use behaviors with other group members. This implies that enhancing the identity of profile-based behavioral reference groups will lead to an increase in norm adherence, and in turn reductions in household energy use. 

Psychologists hypothesize that the effectiveness of normative messaging interventions increases when individuals have more personal attachment and similarity with reference groups. Using readily available energy consumption data, it is now possible to create highly personalized reference groups based on households’ daily energy use in a non-invasive matter. However, it still remains unclear to what degree individuals perceive behavioral reference groups as a cohesive entity. Therefore, this research investigates how individuals perceive energy profile-based groups relative to more standard geographic proximity-based groups. An online survey is conducted with 1,928 U.S. adults. Individuals do not perceive the profile-based groups as very entitative groups. Also, similarity between energy profile-based group members indirectly affects individuals’ identification with the groups via group entitativity. Lastly, this indirect effect is larger than the direct effect of similarity between group members on group identification. These results imply that a better understanding of what affects group entitativity would allow interveners to create more effective normative feedback messages. 

Within residences, normative messaging interventions have been gaining interest as a cost-effective way to promote energy-saving behaviors. Behavioral reference groups are one important factor in determining the effectiveness of normative messages. More personally relevant and meaningful groups are likely to promote behavior change. Using readily available energy-use profiles in a non-invasive manner permits the creation of highly personalized reference groups. Unfortunately, how data granularity (e.g., minute and hour) and aggregation (e.g., one week and one month) affect the performance of energy profile-based reference group categorization is not well understood. This research evaluates reference group categorization performance across different levels of data granularity and aggregation. We conduct a clustering analysis using one-year of energy use data from 2248 households in Holland, Michigan USA. The clustering analysis reveals that using six-hour intervals results in more personalized energy profile-based reference groups compared to using more granular data (e.g., 15 min). This also minimizes computational burdens. Further, aggregating energy-use data over all days of twelve weeks increases the group similarity compared to less aggregated data (e.g., weekdays of twelve weeks). The proposed categorization framework enables interveners to create personalized and scalable normative feedback messages. 

Normative messaging interventions have proven to be a cost-effective strategy for promoting pro-environmental behaviors. The effectiveness of normative messages is partially determined by how personally relevant the comparison groups are as well as the lag of feedback. Using readily available energy use data has created opportunities to generate highly personalized reference groups based on households’ behavioral patterns. Unfortunately, it is not well understood how data granularity (e.g., minute, hour) affects the performance of behavioral reference group categorization. This is important because different levels of data granularity can produce conflicting results in terms of group similarity and vary in computational time. Therefore, this research aims to evaluate the performance of clustering methods across different levels of temporal granularity of energy use data. A clustering analysis is conducted using one-year of energy use data from 3,000 households in Holland, Michigan. The clustering results show that behavioral reference groups become the most similar when representing households’ energy use behaviors at a six-hour interval. Computationally, less granular data (i.e., six and twelve hours) takes less time than highly granular data which increases exponentially with more households. Considering the enormous scale that normative messaging interventions need to be applied at, using less granular data (six-hour intervals) will permit interveners to maximize the effectiveness of highly personalized normative feedback messages while minimizing computation burdens.