“Notice and choice” is the predominant approach for data privacy protection today. There is considerable user-centered research on providing effective privacy notices but not enough guidance on designing privacy choices. Recent data privacy regulations worldwide established new requirements for privacy choices, but system practitioners struggle to implement legally compliant privacy choices that also provide users meaningful privacy control. We construct a design space for privacy choices based on a user-centered analysis of how people exercise privacy choices in real-world systems. This work contributes a conceptual framework that considers privacy choice as a user-centered process as well as a taxonomy formore »
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Increasingly, icons are being proposed to concisely convey privacy-related information and choices to users. However, complex privacy concepts can be difficult to communicate. We investigate which icons effectively signal the presence of privacy choices. In a series of user studies, we designed and evaluated icons and accompanying textual descriptions (link texts) conveying choice, opting-out, and sale of personal information — the latter an opt-out mandated by the California Consumer Privacy Act (CCPA). We identified icon-link text pairings that conveyed the presence of privacy choices without creating misconceptions, with a blue stylized toggle icon paired with “Privacy Options” performing best. Themore »
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The European Union’s General Data Protection Regulation (GDPR) has compelled businesses and other organizations to update their privacy policies to state specific information about their data practices. Simultaneously, researchers in natural language processing (NLP) have developed corpora and annotation schemes for extracting salient information from privacy policies, often independently of specific laws. To connect existing NLP research on privacy policies with the GDPR, we introduce a mapping from GDPR provisions to the OPP-115 annotation scheme, which serves as the basis for a growing number of projects to automatically classify privacy policy text. We show that assumptions made in the annotationmore »
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