Augmented reality (AR) interfaces increasingly utilize artificial intelligence systems to tailor content and experiences to the user. We explore the effects of one such system — a recommender system for online shopping — which allows customers to view personalized product recommendations in the physical spaces where they might be used. We describe results of a [Formula: see text] condition exploratory study in which recommendation quality was varied across three user interface types. Our results highlight potential differences in user perception of the recommended objects in an AR environment. Specifically, users rate product recommendations significantly higher in AR and in a 3D browser interface, and show a significant increase in trust in the recommender system, compared to a web interface with 2D product images. Through semi-structured interviews, we gather participant feedback which suggests AR interfaces perform better due to their ability to view products within the physical context where they will be used.
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ProcessAR: An augmented reality-based tool to create in-situ procedural 2D/3D AR Instructions
Augmented reality (AR) is an efficient form of delivering spatial information and has great potential for training workers. However, AR is still not widely used for such scenarios due to the technical skills and expertise required to create interactive AR content. We developed ProcessAR, an AR-based system to develop 2D/3D content that captures subject matter expert’s (SMEs) environment-object interactions in situ. The design space for ProcessAR was identified from formative interviews with AR programming experts and SMEs, alongside a comparative design study with SMEs and novice users. To enable smooth workflows, ProcessAR locates and identifies different tools/objects through computer vision within the workspace when the author looks at them. We explored additional features such as embedding 2D videos with detected objects and user-adaptive triggers. A final user evaluation comparing ProcessAR and a baseline AR authoring environment showed that, according to our qualitative questionnaire, users preferred ProcessAR.
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- Award ID(s):
- 1839971
- NSF-PAR ID:
- 10297576
- Date Published:
- Journal Name:
- Designing Interactive Systems Conference 2021 (DIS ’21)
- Page Range / eLocation ID:
- 234 to 249
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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- Free Publicly Accessible Full Text
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Accepted Manuscript1.0
- Conference Paper:
- https://doi.org/10.1145/3461778.3462126
