Explaining to users why some items are recommended is critical, as it can help users to make better decisions, increase their satisfaction, and gain their trust in recommender systems (RS). However, existing explainable RS usually consider explanation as a side output of the recommendation model, which has two problems: (1) It is difficult to evaluate the produced explanations, because they are usually model-dependent, and (2) as a result, how the explanations impact the recommendation performance is less investigated. In this article, explaining recommendations is formulated as a ranking task and learned from data, similarly to item ranking for recommendation. This makes it possible for standard evaluation of explanations via ranking metrics (e.g., Normalized Discounted Cumulative Gain). Furthermore, this article extends traditional item ranking to an item–explanation joint-ranking formalization to study if purposely selecting explanations could reach certain learning goals, e.g., improving recommendation performance. A great challenge, however, is that the sparsity issue in the user-item-explanation data would be inevitably severer than that in traditional user–item interaction data, since not every user–item pair can be associated with all explanations. To mitigate this issue, this article proposes to perform two sets of matrix factorization by considering the ternary relationship as two groups of binary relationships. Experiments on three large datasets verify the solution’s effectiveness on both explanation ranking and item recommendation.
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Inductive Contextual Relation Learning for Personalization
Web personalization, e.g., recommendation or relevance search, tailoring a service/product to accommodate specific online users, is becoming increasingly important. Inductive personalization aims to infer the relations between existing entities and unseen new ones, e.g., searching relevant authors for new papers or recommending new items to users. This problem, however, is challenging since most of recent studies focus on transductive problem for existing entities. In addition, despite some inductive learning approaches have been introduced recently, their performance is sub-optimal due to relatively simple and inflexible architectures for aggregating entity’s content. To this end, we propose the inductive contextual personalization (ICP) framework through contextual relation learning. Specifically, we first formulate the pairwise relations between entities with a ranking optimization scheme that employs neural aggregator to fuse entity’s heterogeneous contents. Next, we introduce a node embedding term to capture entity’s contextual relations, as a smoothness constraint over the prior ranking objective. Finally, the gradient descent procedure with adaptive negative sampling is employed to learn the model parameters. The learned model is capable of inferring the relations between existing entities and inductive ones. Thorough experiments demonstrate that ICP outperforms numerous baseline methods for two different applications, i.e., relevant author search and new item recommendation.
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- Award ID(s):
- 1849816
- PAR ID:
- 10300961
- Date Published:
- Journal Name:
- ACM Transactions on Information Systems
- Volume:
- 39
- Issue:
- 3
- ISSN:
- 1046-8188
- Page Range / eLocation ID:
- 1 to 22
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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