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1. LuckyFind: Leveraging Surprise to Improve User Satisfaction and Inspire Curiosity in a Recommender System

   https://doi.org/10.1145/3406522.3446017  

   Niu, Xi ; Al-Doulat, Ahmad ( March 2021 , CHIIR '21: Proceedings of the 2021 ACM SIGIR Conference on Human Information Interaction and Retrieval)

   null (Ed.)

   The growing amount of online information today has increased opportunity to discover interesting and useful information. Various recommender systems have been designed to help people discover such information. No matter how accurately the recommender algorithms perform, users’ engagement with recommended results has been complained being less than ideal. In this study, we touched on two human-centered objectives for recommender systems: user satisfaction and curiosity, both of which are believed to play roles in maintaining user engagement and sustain such engagement in the long run. Specifically, we leveraged the concept of surprise and used an existing computational model of surprise to identify relevantly surprising health articles aiming at improving user satisfaction and inspiring their curiosity. We designed a user study to first test the validity of the surprise model in a health news recommender system, called LuckyFind. Then user satisfaction and curiosity were evaluated. We find that the computational surprise model helped identify surprising recommendations at little cost of user satisfaction. Users gave higher ratings on interestingness than usefulness for those surprising recommendations. Curiosity was inspired more for those individuals who have a larger capacity to experience curiosity. Over half of the users have changed their preferences after using LuckyFind, either discovering new areas, reinforcing their existing interests, or stopping following those they did not want anymore. The insights of the research will make researchers and practitioners rethink the objectives of today’s recommender systems as being more human-centered beyond algorithmic accuracy. 

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2. One Size Does Not Fit All: Modeling Users’ Personal Curiosity in Recommender Systems

   Abbas, Fakhri ; Niu, Xi ( June 2019 , ArXivorg)

   Today’s recommender systems are criticized for recommending items that are too obvious to arouse users’ interest. That is why the recommender systems research community has advocated some ”beyond accuracy” evaluation metrics such as novelty, diversity, coverage, and serendipity with the hope of promoting information discovery and sustain users’ interest over a long period of time. While bringing in new perspectives, most of these evaluation metrics have not considered individual users’ difference: an open-minded user may favor highly novel or diversified recommendations whereas a conservative user’s appetite for novelty or diversity may not be that large. In this paper, we developed a model to approximate an individual’s curiosity distribution over different levels of stimuli guided by the well-known Wundt curve in Psychology. We measured an item’s surprise level to assess the stimulation level and whether it is in the range of the user’s appetite for stimulus. We then proposed a recommendation system framework that considers both user preference and appetite for stimulus where the curiosity is maximally aroused. Our framework differs from a typical recommender system in that it leverages human’s curiosity to promote intrinsic interest with the system. A series of evaluation experiments have been conducted to show that our framework is able to rank higher the items with not only high ratings but also high response likelihood. The recommendation list generated by our algorithm has higher potential of inspiring user curiosity compared to traditional approaches. The personalization factor for assessing the stimulus (surprise) strength further helps the recommender achieve smaller (better) inter-user similarity. 

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3. Modeling Users’ Curiosity in Recommender Systems

   https://doi.org/10.1145/3617598  

   Fu, Zhe ; Niu, Xi ( August 2023 , ACM Transactions on Knowledge Discovery from Data)

   Today’s recommender systems are criticized for recommending items that are too obvious to arouse users’ interests. Therefore the research community has advocated some ”beyond accuracy” evaluation metrics such as novelty, diversity, and serendipity with the hope of promoting information discovery and sustaining users’ interests over a long period of time. While bringing in new perspectives, most of these evaluation metrics have not considered individual users’ differences in their capacity to experience those ”beyond accuracy” items. Open-minded users may embrace a wider range of recommendations than conservative users. In this paper, we proposed to use curiosity traits to capture such individual users’ differences. We developed a model to approximate an individual’s curiosity distribution over different stimulus levels. We used an item’s surprise level to estimate the stimulus level and whether such a level is in the range of the user’s appetite for stimulus, calledComfort Zone. We then proposed a recommender system framework that considers both user preference and theirComfort Zonewhere the curiosity is maximally aroused. Our framework differs from a typical recommender system in that it leverages human’sComfort Zonefor stimuli to promote engagement with the system. A series of evaluation experiments have been conducted to show that our framework is able to rank higher the items with not only high ratings but also high curiosity stimulation. The recommendation list generated by our algorithm has higher potential of inspiring user curiosity compared to the state-of-the-art deep learning approaches. The personalization factor for assessing the surprise stimulus levels further helps the recommender model achieve smaller (better) inter-user similarity.

    

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4. Session-based News Recommendation from Temporal User Commenting Dynamics

   Chen Shen, Chao Han ( January 2022 , The international conference series on Advances in Social Network Analysis and Mining (ASONAM))

   With the increase in volume of daily online news items, it is more and more difficult for readers to identify news articles relevant to their interests. Thus, effective recommendation systems are critical for an effective user news consumption experience. Existing news recommendation methods usually rely on the news click history to model user interest. However, there are other signals about user behaviors, such as user commenting activity, which have not been used before. We propose a recommendation algorithm that predicts articles a user may be interested in, given her historical sequential commenting behavior on news articles. We show that following this sequential user behavior the news recommendation problem falls into in the class of session-based recommendation. The techniques in this class seek to model users' sequential and temporal behaviors. While we seek to follow the general directions in this space, we face unique challenges specific to news in modeling temporal dynamics, e.g., users' interests shift over time, users comment irregularly on articles, and articles are perishable items with limited lifespans. We propose a recency-regularized neural attentive framework for session-based news recommendation. The proposed method is able to capture the temporal dynamics of both users and news articles, while maintaining interpretability. We design a lag-aware attention and a recency regularization to model the time effect of news articles and comments. We conduct extensive empirical studies on 3 real-world news datasets to demonstrate the effectiveness of our method. 

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5. All-in-One Urban Mobility Mapping Application with Optional Routing Capabilities

   Thompson, R. ; Stovall, J. ; Valasquez, D. ; Anne, V. ; Samoylov, A. V. ; & Sartipi, M. ( December 2018 , Big data)

   To create safer and less congested traffic operating environments researchers at the University of Tennessee at Chattanooga (UTC) and the Georgia Tech Research Institute (GTRI) have fostered a vision of cooperative sensing and cooperative mobility. This vision is realized in a mobile application that combines visual data extracted from cameras on roadway infrastructure with a user’s coordinates via a GPS-enabled device to create a visual representation of the driving or walking environment surrounding the application user. By merging the concepts of computer vision, object detection, and mono-vision image depth calculation, this application is able to gather absolute Global Positioning System (GPS) coordinates from a user’s mobile device and combine them with relative GPS coordinates determined by the infrastructure cameras and determine the position of vehicles and pedestrians without the knowledge of their absolute GPS coordinates. The joined data is then used by an iOS mobile application to display a map showing the location of other entities such as vehicles, pedestrians, and obstacles creating a real-time visual representation of the surrounding area prior to the area appearing in the user’s visual perspective. Furthermore, a feature was implemented to display routing by using the results of a traffic scenario that was analyzed by rerouting algorithms in a simulated environment. By displaying where proximal entities are concentrated and showing recommended optional routes, users have the ability to be more informed and aware when making traffic decisions helping ensure a higher level of overall safety on our roadways. This vision would not be possible without high speed gigabit network infrastructure installed in Chattanooga, Tennessee and UTC’s wireless testbed, which was used to test many functions of this application. This network was required to reduce the latency of the massive amount of data generated by the infrastructure and vehicles that utilize the testbed; having results from this data come back in real-time is a critical component. 

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