skip to main content


Title: Bias Mitigation for Toxicity Detection via Sequential Decisions
Increased social media use has contributed to the greater prevalence of abusive, rude, and offensive textual comments. Machine learning models have been developed to detect toxic comments online, yet these models tend to show biases against users with marginalized or minority identities (e.g., females and African Americans). Established research in debiasing toxicity classifiers often (1) takes a static or batch approach, assuming that all information is available and then making a one-time decision; and (2) uses a generic strategy to mitigate different biases (e.g., gender and racial biases) that assumes the biases are independent of one another. However, in real scenarios, the input typically arrives as a sequence of comments/words over time instead of all at once. Thus, decisions based on partial information must be made while additional input is arriving. Moreover, social bias is complex by nature. Each type of bias is defined within its unique context, which, consistent with intersectionality theory within the social sciences, might be correlated with the contexts of other forms of bias. In this work, we consider debiasing toxicity detection as a sequential decision-making process where different biases can be interdependent. In particular, we study debiasing toxicity detection with two aims: (1) to examine whether different biases tend to correlate with each other; and (2) to investigate how to jointly mitigate these correlated biases in an interactive manner to minimize the total amount of bias. At the core of our approach is a framework built upon theories of sequential Markov Decision Processes that seeks to maximize the prediction accuracy and minimize the bias measures tailored to individual biases. Evaluations on two benchmark datasets empirically validate the hypothesis that biases tend to be correlated and corroborate the effectiveness of the proposed sequential debiasing strategy.  more » « less
Award ID(s):
2227488
NSF-PAR ID:
10384703
Author(s) / Creator(s):
; ; ;
Date Published:
Journal Name:
The 45th International ACM SIGIR Conference on Research and Development in Information Retrieval (SIGIR)
Format(s):
Medium: X
Sponsoring Org:
National Science Foundation
More Like this
  1. Abstract. In the geosciences, recent attention has been paid to the influence of uncertainty on expert decision making. When making decisions under conditions of uncertainty, people tend to employ heuristics (rules of thumb) based on experience, relying on their prior knowledge and beliefs to intuitively guide choice. Over 50 years of decision making research in cognitive psychology demonstrates that heuristics can lead to less-than-optimal decisions, collectively referred to as biases. For example, a geologist who confidently interprets ambiguous data as representative of a familiar category form their research (e.g., strike slip faults for expert in extensional domains) is exhibiting the availability bias, which occurs when people make judgments based on what is most dominant or accessible in memory. Given the important social and commercial implications of many geoscience decisions, there is a need to develop effective interventions for removing or mitigating decision bias. In this paper, we summarize the key insights from decision making research about how to reduce bias and review the literature on debiasing strategies. First, we define an optimal decision, since improving decision making requires having a standard to work towards. Next, we discuss the cognitive mechanisms underlying decision biases and describe three biases that have been shown to influence geoscientists decision making (availability bias, framing bias, anchoring bias). Finally, we review existing debiasing strategies that have applicability in the geosciences, with special attention given to those strategies that make use of information technology and artificial intelligence (AI). We present two case studies illustrating different applications of intelligent systems for the debiasing of geoscientific decision making, where debiased decision making is an emergent property of the coordinated and integrated processing of human-AI collaborative teams.

     
    more » « less
  2. null (Ed.)
    The element of repetition in cyberbullying behavior has directed recent computational studies toward detecting cyberbullying based on a social media session. In contrast to a single text, a session may consist of an initial post and an associated sequence of comments. Yet, emerging efforts to enhance the performance of session-based cyberbullying detection have largely overlooked unintended social biases in existing cyberbullying datasets. For example, a session containing certain demographic-identity terms (e.g., “gay” or “black”) is more likely to be classified as an instance of cyberbullying. In this paper, we first show evidence of such bias in models trained on sessions collected from different social media platforms (e.g., Instagram). We then propose a context-aware and model-agnostic debiasing strategy that leverages a reinforcement learning technique, without requiring any extra resources or annotations apart from a pre-defined set of sensitive triggers commonly used for identifying cyberbullying instances. Empirical evaluations show that the proposed strategy can simultaneously alleviate the impacts of the unintended biases and improve the detection performance. 
    more » « less
  3. Graph Neural Networks (GNNs) have shown superior performance in analyzing attributed networks in various web-based applications such as social recommendation and web search. Nevertheless, in high-stake decision-making scenarios such as online fraud detection, there is an increasing societal concern that GNNs could make discriminatory decisions towards certain demographic groups. Despite recent explorations on fair GNNs, these works are tailored for a specific GNN model. However, myriads of GNN variants have been proposed for different applications, and it is costly to fine-tune existing debiasing algorithms for each specific GNN architecture. Different from existing works that debias GNN models, we aim to debias the input attributed network to achieve fairer GNNs through feeding GNNs with less biased data. Specifically, we propose novel definitions and metrics to measure the bias in an attributed network, which leads to the optimization objective to mitigate bias. We then develop a framework EDITS to mitigate the bias in attributed networks while maintaining the performance of GNNs in downstream tasks. EDITS works in a model-agnostic manner, i.e., it is independent of any specific GNN. Experiments demonstrate the validity of the proposed bias metrics and the superiority of EDITS on both bias mitigation and utility maintenance. Open-source implementation: https://github.com/yushundong/EDITS. 
    more » « less
  4. Abstract. In the geosciences, recent attention has been paid to the influence of uncertainty on expert decision-making. When making decisions under conditions of uncertainty, people tend to employ heuristics (rules of thumb) based on experience, relying on their prior knowledge and beliefs to intuitively guide choice. Over 50 years of decision-making research in cognitive psychology demonstrates that heuristics can lead to less-than-optimal decisions, collectively referred to as biases. For example, the availability bias occurs when people make judgments based on what is most dominant or accessible in memory; geoscientists who have spent the past several months studying strike-slip faults will have this terrain most readily available in their mind when interpreting new seismic data. Given the important social and commercial implications of many geoscience decisions, there is a need to develop effective interventions for removing or mitigating decision bias. In this paper, we outline the key insights from decision-making research about how to reduce bias and review the literature on debiasing strategies. First, we define an optimal decision, since improving decision-making requires having a standard to work towards. Next, we discuss the cognitive mechanisms underlying decision biases and describe three biases that have been shown to influence geoscientists' decision-making (availability bias, framing bias, anchoring bias). Finally, we review existing debiasing strategies that have applicability in the geosciences, with special attention given to strategies that make use of information technology and artificial intelligence (AI). We present two case studies illustrating different applications of intelligent systems for the debiasing of geoscientific decision-making, wherein debiased decision-making is an emergent property of the coordinated and integrated processing of human–AI collaborative teams. 
    more » « less
  5. Introduction Social media has created opportunities for children to gather social support online (Blackwell et al., 2016; Gonzales, 2017; Jackson, Bailey, & Foucault Welles, 2018; Khasawneh, Rogers, Bertrand, Madathil, & Gramopadhye, 2019; Ponathil, Agnisarman, Khasawneh, Narasimha, & Madathil, 2017). However, social media also has the potential to expose children and adolescents to undesirable behaviors. Research showed that social media can be used to harass, discriminate (Fritz & Gonzales, 2018), dox (Wood, Rose, & Thompson, 2018), and socially disenfranchise children (Page, Wisniewski, Knijnenburg, & Namara, 2018). Other research proposes that social media use might be correlated to the significant increase in suicide rates and depressive symptoms among children and adolescents in the past ten years (Mitchell, Wells, Priebe, & Ybarra, 2014). Evidence based research suggests that suicidal and unwanted behaviors can be promulgated through social contagion effects, which model, normalize, and reinforce self-harming behavior (Hilton, 2017). These harmful behaviors and social contagion effects may occur more frequently through repetitive exposure and modelling via social media, especially when such content goes “viral” (Hilton, 2017). One example of viral self-harming behavior that has generated significant media attention is the Blue Whale Challenge (BWC). The hearsay about this challenge is that individuals at all ages are persuaded to participate in self-harm and eventually kill themselves (Mukhra, Baryah, Krishan, & Kanchan, 2017). Research is needed specifically concerning BWC ethical concerns, the effects the game may have on teenagers, and potential governmental interventions. To address this gap in the literature, the current study uses qualitative and content analysis research techniques to illustrate the risk of self-harm and suicide contagion through the portrayal of BWC on YouTube and Twitter Posts. The purpose of this study is to analyze the portrayal of BWC on YouTube and Twitter in order to identify the themes that are presented on YouTube and Twitter posts that share and discuss BWC. In addition, we want to explore to what extent are YouTube videos compliant with safe and effective suicide messaging guidelines proposed by the Suicide Prevention Resource Center (SPRC). Method Two social media websites were used to gather the data: 60 videos and 1,112 comments from YouTube and 150 posts from Twitter. The common themes of the YouTube videos, comments on those videos, and the Twitter posts were identified using grounded, thematic content analysis on the collected data (Padgett, 2001). Three codebooks were built, one for each type of data. The data for each site were analyzed, and the common themes were identified. A deductive coding analysis was conducted on the YouTube videos based on the nine SPRC safe and effective messaging guidelines (Suicide Prevention Resource Center, 2006). The analysis explored the number of videos that violated these guidelines and which guidelines were violated the most. The inter-rater reliabilities between the coders ranged from 0.61 – 0.81 based on Cohen’s kappa. Then the coders conducted consensus coding. Results & Findings Three common themes were identified among all the posts in the three social media platforms included in this study. The first theme included posts where social media users were trying to raise awareness and warning parents about this dangerous phenomenon in order to reduce the risk of any potential participation in BWC. This was the most common theme in the videos and posts. Additionally, the posts claimed that there are more than 100 people who have played BWC worldwide and provided detailed description of what each individual did while playing the game. These videos also described the tasks and different names of the game. Only few videos provided recommendations to teenagers who might be playing or thinking of playing the game and fewer videos mentioned that the provided statistics were not confirmed by reliable sources. The second theme included posts of people that either criticized the teenagers who participated in BWC or made fun of them for a couple of reasons: they agreed with the purpose of BWC of “cleaning the society of people with mental issues,” or they misunderstood why teenagers participate in these kind of challenges, such as thinking they mainly participate due to peer pressure or to “show off”. The last theme we identified was that most of these users tend to speak in detail about someone who already participated in BWC. These videos and posts provided information about their demographics and interviews with their parents or acquaintances, who also provide more details about the participant’s personal life. The evaluation of the videos based on the SPRC safe messaging guidelines showed that 37% of the YouTube videos met fewer than 3 of the 9 safe messaging guidelines. Around 50% of them met only 4 to 6 of the guidelines, while the remaining 13% met 7 or more of the guidelines. Discussion This study is the first to systematically investigate the quality, portrayal, and reach of BWC on social media. Based on our findings from the emerging themes and the evaluation of the SPRC safe messaging guidelines we suggest that these videos could contribute to the spread of these deadly challenges (or suicide in general since the game might be a hoax) instead of raising awareness. Our suggestion is parallel with similar studies conducted on the portrait of suicide in traditional media (Fekete & Macsai, 1990; Fekete & Schmidtke, 1995). Most posts on social media romanticized people who have died by following this challenge, and younger vulnerable teens may see the victims as role models, leading them to end their lives in the same way (Fekete & Schmidtke, 1995). The videos presented statistics about the number of suicides believed to be related to this challenge in a way that made suicide seem common (Cialdini, 2003). In addition, the videos presented extensive personal information about the people who have died by suicide while playing the BWC. These videos also provided detailed descriptions of the final task, including pictures of self-harm, material that may encourage vulnerable teens to consider ending their lives and provide them with methods on how to do so (Fekete & Macsai, 1990). On the other hand, these videos both failed to emphasize prevention by highlighting effective treatments for mental health problems and failed to encourage teenagers with mental health problems to seek help and providing information on where to find it. YouTube and Twitter are capable of influencing a large number of teenagers (Khasawneh, Ponathil, Firat Ozkan, & Chalil Madathil, 2018; Pater & Mynatt, 2017). We suggest that it is urgent to monitor social media posts related to BWC and similar self-harm challenges (e.g., the Momo Challenge). Additionally, the SPRC should properly educate social media users, particularly those with more influence (e.g., celebrities) on elements that boost negative contagion effects. While the veracity of these challenges is doubted by some, posting about the challenges in unsafe manners can contribute to contagion regardless of the challlenges’ true nature. 
    more » « less