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1. Learning from Crowds by Modeling Common Confusions

   Zhendong Chu, Jing Ma (May 2021, Proceedings of the AAAI Conference on Artificial Intelligence)

   null (Ed.)

   Crowdsourcing provides a practical way to obtain large amounts of labeled data at a low cost. However, the annotation quality of annotators varies considerably, which imposes new challenges in learning a high-quality model from the crowdsourced annotations. In this work, we provide a new perspective to decompose annotation noise into common noise and individual noise and differentiate the source of confusion based on instance difficulty and annotator expertise on a per-instance-annotator basis. We realize this new crowdsourcing model by an end-to-end learning solution with two types of noise adaptation layers: one is shared across annotators to capture their commonly shared confusions, and the other one is pertaining to each annotator to realize individual confusion. To recognize the source of noise in each annotation, we use an auxiliary network to choose from the two noise adaptation layers with respect to both instances and annotators. Extensive experiments on both synthesized and real-world benchmarks demonstrate the effectiveness of our proposed common noise adaptation solution. 

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2. Crowdsourcing via Pairwise Co-occurrences: Identifiability and Algorithms

   S. Ibrahim, X. Fu (October 2019, Advances in neural information processing systems)

   The data deluge comes with high demands for data labeling. Crowdsourcing (or, more generally, ensemble learning) techniques aim to produce accurate labels via integrating noisy, non-expert labeling from annotators. The classic Dawid-Skene estimator and its accompanying expectation maximization (EM) algorithm have been widely used, but the theoretical properties are not fully understood. Tensor methods were proposed to guarantee identification of the Dawid-Skene model, but the sample complexity is a hurdle for applying such approaches---since the tensor methods hinge on the availability of third-order statistics that are hard to reliably estimate given limited data. In this paper, we propose a framework using pairwise co-occurrences of the annotator responses, which naturally admits lower sample complexity. We show that the approach can identify the Dawid-Skene model under realistic conditions. We propose an algebraic algorithm reminiscent of convex geometry-based structured matrix factorization to solve the model identification problem efficiently, and an identifiability-enhanced algorithm for handling more challenging and critical scenarios. Experiments show that the proposed algorithms outperform the state-of-art algorithms under a variety of scenarios. 

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3. Sensing and Learning Human Annotators Engaged in Narrative Sensemaking

   https://doi.org/10.18653/v1/N18-4019  

   Tornblad, McKenna; Lapresi, Luke; Homan, Christopher; Ptucha, Raymond; Ovesdotter Alm, Cecilia (June 2018, North American Chapter of the Association for Computational Linguistics - Human Language Technology: Student Research Workshop)

   While labor issues and quality assurance in crowdwork are increasingly studied, how annotators make sense of texts and how they are personally impacted by doing so are not. We study these questions via a narrative-sorting annotation task, where carefully selected (by sequentiality, topic, emotional content, and length) collections of tweets serve as examples of everyday storytelling. As readers process these narratives, we measure their facial expressions, galvanic skin response, and self-reported reactions. From the perspective of annotator well-being, a reassuring outcome was that the sorting task did not cause a measurable stress response, however readers reacted to humor. In terms of sensemaking, readers were more confident when sorting sequential, target-topical, and highly emotional tweets. As crowdsourcing becomes more common, this research sheds light onto the perceptive capabilities and emotional impact of human readers. 

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4. Deep Learning From Crowdsourced Labels: Coupled Cross-Entropy Minimization, Identifiability, and Regularization

   Ibrahim, Shahana; Nguyen, Tri; Fu, Xiao (February 2023, international conference on representation learning)

   Using noisy crowdsourced labels from multiple annotators, a deep learning-based end-to-end (E2E) system aims to learn the label correction mechanism and the neural classifier simultaneously. To this end, many E2E systems concatenate the neural classifier with multiple annotator-specific label confusion layers and co-train the two parts in a parameter-coupled manner. The formulated coupled cross-entropy minimization (CCEM)-type criteria are intuitive and work well in practice. Nonetheless, theoretical understanding of the CCEM criterion has been limited. The contribution of this work is twofold: First, performance guarantees of the CCEM criterion are presented. Our analysis reveals for the first time that the CCEM can indeed correctly identify the annotators' confusion characteristics and the desired ``ground-truth'' neural classifier under realistic conditions, e.g., when only incomplete annotator labeling and finite samples are available. Second, based on the insights learned from our analysis, two regularized variants of the CCEM are proposed. The regularization terms provably enhance the identifiability of the target model parameters in various more challenging cases. A series of synthetic and real data experiments are presented to showcase the effectiveness of our approach. 

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5. Impact of Annotator Demographics on Sentiment Dataset Labeling

   https://doi.org/10.1145/3555632  

   Ding, Yi; You, Jacob; Machulla, Tonja-Katrin; Jacobs, Jennifer; Sen, Pradeep; Höllerer, Tobias (November 2022, Proceedings of the ACM on Human-Computer Interaction)

   As machine learning methods become more powerful and capture more nuances of human behavior, biases in the dataset can shape what the model learns and is evaluated on. This paper explores and attempts to quantify the uncertainties and biases due to annotator demographics when creating sentiment analysis datasets. We ask >1000 crowdworkers to provide their demographic information and annotations for multimodal sentiment data and its component modalities. We show that demographic differences among annotators impute a significant effect on their ratings, and that these effects also occur in each component modality. We compare predictions of different state-of-the-art multimodal machine learning algorithms against annotations provided by different demographic groups, and find that changing annotator demographics can cause >4.5 in accuracy difference when determining positive versus negative sentiment. Our findings underscore the importance of accounting for crowdworker attributes, such as demographics, when building datasets, evaluating algorithms, and interpreting results for sentiment analysis. 

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