As intelligent systems increasingly blend into our everyday life, artificial social intelligence becomes a prominent area of research. Intelligent systems must be socially intelligent in order
to comprehend human intents and maintain a rich level of interaction with humans. Human language offers a unique unconstrained approach to probe through questions and reason through answers about social situations. This unconstrained approach extends previous attempts to model social intelligence through numeric supervision (e.g. sentiment and emotions labels). In this paper, we introduce the Social-IQ, an unconstrained benchmark specifically designed to train and evaluate socially intelligent technologies. By providing a rich source of open-ended questions and answers, Social-IQ opens the door to explainable social intelligence. The dataset contains rigorously annotated and validated videos, questions and answers, as well as annotations for the complexity level of each question and answer. Social- IQ contains 1, 250 natural in-thewild social situations, 7, 500 questions and 52, 500 correct and incorrect answers. Although humans can reason about social situations with very high accuracy (95.08%), existing state-of-the-art computational models struggle on this task. As a result, Social-IQ brings novel challenges that will spark future research in social intelligence modeling, visual reasoning, and multimodal question answering (QA).
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Socially situated artificial intelligence enables learning from human interaction
Regardless of how much data artificial intelligence agents have available, agents will inevitably encounter previously unseen situations in real-world deployments. Reacting to novel situations by acquiring new information from other people—socially situated learning—is a core faculty of human development. Unfortunately, socially situated learning remains an open challenge for artificial intelligence agents because they must learn how to interact with people to seek out the information that they lack. In this article, we formalize the task of socially situated artificial intelligence—agents that seek out new information through social interactions with people—as a reinforcement learning problem where the agent learns to identify meaningful and informative questions via rewards observed through social interaction. We manifest our framework as an interactive agent that learns how to ask natural language questions about photos as it broadens its visual intelligence on a large photo-sharing social network. Unlike active-learning methods, which implicitly assume that humans are oracles willing to answer any question, our agent adapts its behavior based on observed norms of which questions people are or are not interested to answer. Through an 8-mo deployment where our agent interacted with 236,000 social media users, our agent improved its performance at recognizing new visual information by 112%. A controlled field experiment confirmed that our agent outperformed an active-learning baseline by 25.6%. This work advances opportunities for continuously improving artificial intelligence (AI) agents that better respect norms in open social environments.
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- Award ID(s):
- 1900638
- PAR ID:
- 10437908
- Date Published:
- Journal Name:
- Proceedings of the National Academy of Sciences
- Volume:
- 119
- Issue:
- 39
- ISSN:
- 0027-8424
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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- Free Publicly Accessible Full Text
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Accepted Manuscript1.0
- Journal Article:
- https://doi.org/10.1073/pnas.2115730119
