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The increased integration of artificial intelligence (AI) technologies in human workflows has resulted in a new paradigm of AI-assisted decision making,in which an AI model provides decision recommendations while humans make the final decisions. To best support humans in decision making, it is critical to obtain a quantitative understanding of how humans interact with and rely on AI. Previous studies often model humans' reliance on AI as an analytical process, i.e., reliance decisions are made based on cost-benefit analysis. However, theoretical models in psychology suggest that the reliance decisions can often be driven by emotions like humans' trust in AI models. In this paper, we propose a hidden Markov model to capture the affective process underlying the human-AI interaction in AI-assisted decision making, by characterizing how decision makers adjust their trust in AI over time and make reliance decisions based on their trust. Evaluations on real human behavior data collected from human-subject experiments show that the proposed model outperforms various baselines in accurately predicting humans' reliance behavior in AI-assisted decision making. Based on the proposed model, we further provide insights into how humans' trust and reliance dynamics in AI-assisted decision making is influenced by contextual factors like decision stakes and their interaction experiences.
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Moment-to-moment decisions of when and how to help another person
Helping is a universal human behavior, and is a core aspect of a functioning society. However, the decision to provide help, and what type of help to provide, is a complex cognitive calculation that weights many costs and benefits simultaneously. In this paper, we explore how various costs influence the moment-tomoment decision to help in a simple video game. Participants were paired with another human participant and were asked to make repeated decisions that could benefit either themselves or their partner. Several preregistered manipulations altered the cost each person paid for actions in the environment, the intrinsic resource capacity of individuals to perform the task, the visibility of the other player’s score, and the affordances within the environment for helping. The results give novel insight into the cost-benefit analyses that people apply when providing help, and highlight the role of reciprocity in influencing helping decisions.
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- Award ID(s):
- 2021060
- PAR ID:
- 10577763
- Publisher / Repository:
- Cognitive Science Society
- Date Published:
- Subject(s) / Keyword(s):
- decision making social cognition helping collaboration altruism reciprocity
- Format(s):
- Medium: X
- Sponsoring Org:
- National Science Foundation
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