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1. What Guides Our Choices? Modeling Developers' Trust and Behavioral Intentions Towards Genai

   https://doi.org/10.1109/ICSE55347.2025.00087  

   Choudhuri, Rudrajit; Trinkenreich, Bianca; Pandita, Rahul; Kalliamvakou, Eirini; Steinmacher, Igor; Gerosa, Marco; Sanchez, Christopher; Sarma, Anita (April 2025, IEEE)

   Generative AI (genAI) tools, such as ChatGPT or Copilot, are advertised to improve developer productivity and are being integrated into software development. However, misaligned trust, skepticism, and usability concerns can impede the adoption of such tools. Research also indicates that AI can be exclusionary, failing to support diverse users adequately. One such aspect of diversity is cognitive diversity—variations in users' cognitive styles—that leads to divergence in perspectives and interaction styles. When an individual's cognitive style is unsupported, it creates barriers to technology adoption. Therefore, to understand how to effectively integrate genAI tools into software development, it is first important to model what factors affect developers' trust and intentions to adopt genAI tools in practice? We developed a theoretically grounded statistical model to (1) identify factors that influence developers' trust in genAI tools and (2) examine the relationship between developers' trust, cognitive styles, and their intentions to use these tools in their work. We surveyed software developers (N=238) at two major global tech organizations: GitHub Inc. and Microsoft; and employed Partial Least Squares-Structural Equation Modeling (PLS-SEM) to evaluate our model. Our findings reveal that genAI's system/output quality, functional value, and goal maintenance significantly influence developers' trust in these tools. Furthermore, developers' trust and cognitive styles influence their intentions to use these tools in their work. We offer practical suggestions for designing genAI tools for effective use and inclusive user experience. 

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2. Understanding Attitudes and Trust of Generative AI Chatbots for Social Anxiety Support

   https://doi.org/10.1145/3706598.3714286  

   Wang, Yimeng; Wang, Yinzhou; Crace, Kelly; Zhang, Yixuan (April 2025, ACM)

   Social anxiety (SA) has become increasingly prevalent. Traditional coping strategies often face accessibility challenges. Generative AI (GenAI), known for their knowledgeable and conversational capabilities, are emerging as alternative tools for mental well-being. With the increased integration of GenAI, it is important to examine individuals’ attitudes and trust in GenAI chatbots’ support for SA. Through a mixed-method approach that involved surveys (n = 159) and interviews (n = 17), we found that individuals with severe symptoms tended to trust and embrace GenAI chatbots more readily, valuing their non-judgmental support and perceived emotional comprehension. However, those with milder symptoms prioritized technical reliability. We identified factors influencing trust, such as GenAI chatbots’ ability to generate empathetic responses and its context-sensitive limitations, which were particularly important among individuals with SA. We also discuss the design implications and use of GenAI chatbots in fostering cognitive and emotional trust, with practical and design considerations. 

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3. How Developers Interact with AI: A Taxonomy of Human-AI Collaboration in Software Engineering

   Treude, Christoph; Gerosa, Marco A (April 2025, ACM)

   Artificial intelligence (AI), including large language models and generative AI, is emerging as a significant force in software development, offering developers powerful tools that span the entire development lifecycle. Although software engineering research has extensively studied AI tools in software development, the specific types of interactions between developers and these AI-powered tools have only recently begun to receive attention. Understanding and improving these interactions has the potential to enhance productivity, trust, and efficiency in AI-driven workflows. In this paper, we propose a taxonomy of interaction types between developers and AI tools, identifying eleven distinct interaction types, such as auto-complete code suggestions, command-driven actions, and conversational assistance. Building on this taxonomy, we outline a research agenda focused on optimizing AI interactions, improving developer control, and addressing trust and usability challenges in AI-assisted development. By establishing a structured foundation for studying developer-AI interactions, this paper aims to stimulate research on creating more effective, adaptive AI tools for software development. 

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4. How Developers Interact with AI: A Taxonomy of Human-AI Collaboration in Software Engineering

   https://doi.org/10.1109/Forge66646.2025.00033  

   Treude, Christoph; Gerosa, Marco A (April 2025, IEEE)

   Artificial intelligence (AI), including large language models and generative AI, is emerging as a significant force in software development, offering developers powerful tools that span the entire development lifecycle. Although software engineering research has extensively studied AI tools in software development, the specific types of interactions between developers and these AI-powered tools have only recently begun to receive attention. Understanding and improving these interactions has the potential to enhance productivity, trust, and efficiency in AI-driven workflows. In this paper, we propose a taxonomy of interaction types between developers and AI tools, identifying eleven distinct interaction types, such as auto-complete code suggestions, command-driven actions, and conversational assistance. Building on this taxonomy, we outline a research agenda focused on optimizing AI interactions, improving developer control, and addressing trust and usability challenges in AI-assisted development. By establishing a structured foundation for studying developer-AI interactions, this paper aims to stimulate research on creating more effective, adaptive AI tools for software development. 

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5. Understanding Programming Students' Help-Seeking Preferences in the Era of Generative AI

   https://doi.org/10.1145/3736181.3747165  

   Penney, Jacob; Acharya, Pawan; Hilbert, Peter; Parekh, Priyanka; Sarma, Anita; Steinmacher, Igor; Gerosa, Marco (October 2025, ACM)

   Novice programming students frequently engage in help-seeking to find information and learn about programming concepts. Among the available resources, generative AI (GenAI) chatbots appear resourceful, widely accessible, and less intimidating than human tutors. Programming instructors are actively integrating these tools into classrooms. However, our understanding of how novice programming students trust GenAI chatbots-and the factors influencing their usage-remains limited. To address this gap, we investigated the learning resource selection process of 20 novice programming students tasked with studying a programming topic. We split our participants into two groups: one using ChatGPT (n=10) and the other using a human tutor via Discord (n=10). We found that participants held strong positive perceptions of ChatGPT's speed and convenience but were wary of its inconsistent accuracy, making them reluctant to rely on it for learning entirely new topics. Accordingly, they generally preferred more trustworthy resources for learning (e.g., instructors, tutors), preferring ChatGPT for low-stakes situations or more introductory and common topics. We conclude by offering guidance to instructors on integrating LLM-based chatbots into their curricula-emphasizing verification and situational use-and to developers on designing chatbots that better address novices' trust and reliability concerns. 

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