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Generative AI (genAI) tools, such as ChatGPT or Copilot, are advertised to improve developer productivity and are being integrated into software development. However, misaligned trust, skepticism, and usability concerns can impede the adoption of such tools. Research also indicates that AI can be exclusionary, failing to support diverse users adequately. One such aspect of diversity is cognitive diversity -- variations in users' cognitive styles -- that leads to divergence in perspectives and interaction styles. When an individual's cognitive style is unsupported, it creates barriers to technology adoption. Therefore, to understand how to effectively integrate genAI tools into software development, it is first important to model what factors affect developers' trust and intentions to adopt genAI tools in practice? We developed a theoretically grounded statistical model to (1) identify factors that influence developers' trust in genAI tools and (2) examine the relationship between developers' trust, cognitive styles, and their intentions to use these tools in their work. We surveyed software developers (N=238) at two major global tech organizations: GitHub Inc. and Microsoft; and employed Partial Least Squares-Structural Equation Modeling (PLS-SEM) to evaluate our model. Our findings reveal that genAI's system/output quality, functional value, and goal maintenance significantly influence developers' trust in these tools. Furthermore, developers' trust and cognitive styles influence their intentions to use these tools in their work. We offer practical suggestions for designing genAI tools for effective use and inclusive user experience.
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This content will become publicly available on April 28, 2026
How Developers Interact with AI: A Taxonomy of Human-AI Collaboration in Software Engineering
Artificial intelligence (AI), including large language models and generative AI, is emerging as a significant force in software development, offering developers powerful tools that span the entire development lifecycle. Although software engineering research has extensively studied AI tools in software development, the specific types of interactions between developers and these AI-powered tools have only recently begun to receive attention. Understanding and improving these interactions has the potential to enhance productivity, trust, and efficiency in AI-driven workflows. In this paper, we propose a taxonomy of interaction types between developers and AI tools, identifying eleven distinct interaction types, such as auto-complete code suggestions, command-driven actions, and conversational assistance. Building on this taxonomy, we outline a research agenda focused on optimizing AI interactions, improving developer control, and addressing trust and usability challenges in AI-assisted development. By establishing a structured foundation for studying developer-AI interactions, this paper aims to stimulate research on creating more effective, adaptive AI tools for software development.
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- Award ID(s):
- 2303042
- PAR ID:
- 10585640
- Publisher / Repository:
- ACM
- Date Published:
- Format(s):
- Medium: X
- Location:
- 2nd Conference on AI Foundation Models and Software Engineering (FORGE 2025)
- Sponsoring Org:
- National Science Foundation
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