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Free, publicly-accessible full text available July 10, 2025
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State-of-the-art industrial-level recommender system applications mostly adopt complicated model structures such as deep neural networks. While this helps with the model performance, the lack of system explainability caused by these nearly blackbox models also raises concerns and potentially weakens the users’ trust in the system. Existing work on explainable recommendation mostly focuses on designing interpretable model structures to generate model-intrinsic explanations. However, most of them have complex structures, and it is difficult to directly apply these designs onto existing recommendation applications due to the effectiveness and efficiency concerns. However, while there have been some studies on explaining recommendation models without knowing their internal structures (i.e., model-agnostic explanations), these methods have been criticized for not reflecting the actual reasoning process of the recommendation model or, in other words, faithfulness . How to develop model-agnostic explanation methods and evaluate them in terms of faithfulness is mostly unknown. In this work, we propose a reusable evaluation pipeline for model-agnostic explainable recommendation. Our pipeline evaluates the quality of model-agnostic explanation from the perspectives of faithfulness and scrutability. We further propose a model-agnostic explanation framework for recommendation and verify it with the proposed evaluation pipeline. Extensive experiments on public datasets demonstrate that our model-agnostic framework is able to generate explanations that are faithful to the recommendation model. We additionally provide quantitative and qualitative study to show that our explanation framework could enhance the scrutability of blackbox recommendation model. With proper modification, our evaluation pipeline and model-agnostic explanation framework could be easily migrated to existing applications. Through this work, we hope to encourage the community to focus more on faithfulness evaluation of explainable recommender systems.more » « less
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Recommender systems may be confounded by various types of confounding factors (also called confounders) that may lead to inaccurate recommendations and sacrificed recommendation performance. Current approaches to solving the problem usually design each specific model for each specific confounder. However, real-world systems may include a huge number of confounders and thus designing each specific model for each specific confounder could be unrealistic. More importantly, except for those “explicit confounders” that experts can manually identify and process such as item’s position in the ranking list, there are also many “latent confounders” that are beyond the imagination of experts. For example, users’ rating on a song may depend on their current mood or the current weather, and users’ preference on ice creams may depend on the air temperature. Such latent confounders may be unobservable in the recorded training data. To solve the problem, we propose Deconfounded Causal Collaborative Filtering (DCCF). We first frame user behaviors with unobserved confounders into a causal graph, and then we design a front-door adjustment model carefully fused with machine learning to deconfound the influence of unobserved confounders. Experiments on real-world datasets show that our method is able to deconfound unobserved confounders to achieve better recommendation performance.more » « less
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As one of the most pervasive applications of machine learning, recommender systems are playing an important role on assisting human decision making. The satisfaction of users and the interests of platforms are closely related to the quality of the generated recommendation results. However, as a highly data-driven system, recommender system could be affected by data or algorithmic bias and thus generate unfair results, which could weaken the reliance of the systems. As a result, it is crucial to address the potential unfairness problems in recommendation settings. Recently, there has been growing attention on fairness considerations in recommender systems with more and more literature on approaches to promote fairness in recommendation. However, the studies are rather fragmented and lack a systematic organization, thus making it difficult to penetrate for new researchers to the domain. This motivates us to provide a systematic survey of existing works on fairness in recommendation. This survey focuses on the foundations for fairness in recommendation literature. It first presents a brief introduction about fairness in basic machine learning tasks such as classification and ranking in order to provide a general overview of fairness research, as well as introduce the more complex situations and challenges that need to be considered when studying fairness in recommender systems. After that, the survey will introduce fairness in recommendation with a focus on the taxonomies of current fairness definitions, the typical techniques for improving fairness, as well as the datasets for fairness studies in recommendation. The survey also talks about the challenges and opportunities in fairness research with the hope of promoting the fair recommendation research area and beyond.more » « less