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Understanding human perceptions of robot performance is crucial for designing socially intelligent robots that can adapt to human expectations. Current approaches often rely on surveys, which can disrupt ongoing human–robot interactions. As an alternative, we explore predicting people’s perceptions of robot performance using non-verbal behavioral cues and machine learning techniques. We contribute the SEAN TOGETHER Dataset consisting of observations of an interaction between a person and a mobile robot in Virtual Reality, together with perceptions of robot performance provided by users on a 5-point scale. We then analyze how well humans and supervised learning techniques can predict perceived robot performance based on different observation types (like facial expression and spatial behavior features). Our results suggest that facial expressions alone provide useful information, but in the navigation scenarios that we considered, reasoning about spatial features in context is critical for the prediction task. Also, supervised learning techniques outperformed humans’ predictions in most cases. Further, when predicting robot performance as a binary classification task on unseen users’ data, the F1-Score of machine learning models more than doubled that of predictions on a 5-point scale. This suggested good generalization capabilities, particularly in identifying performance directionality over exact ratings. Based on these findings, we conducted a real-world demonstration where a mobile robot uses a machine learning model to predict how a human who follows it perceives it. Finally, we discuss the implications of our results for implementing these supervised learning models in real-world navigation. Our work paves the path to automatically enhancing robot behavior based on observations of users and inferences about their perceptions of a robot. 

Recent work in Human-Robot Interaction (HRI) has shown that robots can leverage implicit communicative signals from users to understand how they are being perceived during interactions. For example, these signals can be gaze patterns, facial expressions, or body motions that reflect internal human states. To facilitate future research in this direction, we contribute the REACT database, a collection of two datasets of human-robot interactions that display users’ natural reactions to robots during a collaborative game and a photography scenario. Further, we analyze the datasets to show that interaction history is an important factor that can influence human reactions to robots. As a result, we believe that future models for interpreting implicit feedback in HRI should explicitly account for this history. REACT opens up doors to this possibility in the future. 

We propose a demonstration of the Social Environment for Autonomous Navigation with Virtual Reality (VR) for advancing research in Human-Robot Interaction. In our demonstration, a user controls a virtual avatar in simulation and performs directed navigation tasks with a mobile robot in a warehouse environment. Our demonstration shows how researchers can leverage the immersive nature of VR to study robot navigation from a user-centered perspective in densely populated environments while avoiding physical safety concerns common with operating robots in the real world. This is important for studying interactions with robots driven by algorithms that are early in their development lifecycle. 

Recent research in robot learning suggests that implicit human feedback is a low-cost approach to improving robot behavior without the typical teaching burden on users. Because implicit feedback can be difficult to interpret, though, we study different methods to collect fine-grained labels from users about robot performance across multiple dimensions, which can then serve to map implicit human feedback to performance values. In particular, we focused on understanding the effects of annotation order and frequency on human perceptions of the self-annotation process and the usefulness of the labels for creating data-driven models to reason about implicit feedback. Our results demonstrate that different annotation methods can influence perceived memory burden, annotation difficulty, and overall annotation time. Based on our findings, we conclude with recommendations to create future implicit feedback datasets in Human-Robot Interaction.