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Balali, Sogol; Afflerbach, Ian; Sowell, Ross T.; West, Ruth; Grimm, Cindy M. (, 2023 32nd IEEE International Conference on Robot and Human Interactive Communication (RO-MAN))
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Hudspeth, Marisa; Balali, Sogol; Grimm, Cindy; Sowell, Ross T. (, International Conference on Robotics and Automation)In this paper we investigate the influence interfaces and feedback have on human-robot trust levels when operating in a shared physical space. The task we use is specifying a “no-go” region for a robot in an indoor environment. We evaluate three styles of interface (physical, AR, and map-based) and four feedback mechanisms (no feedback, robot drives around the space, an AR “fence”, and the region marked on the map). Our evaluation looks at both usability and trust. Specifically, if the participant trusts that the robot “knows” where the no-go region is and their confidence in the robot's ability to avoid that region. We use both self-reported and indirect measures of trust and usability. Our key findings are: 1) interfaces and feedback do influence levels of trust; 2) the participants largely preferred a mixed interface-feedback pair, where the modality for the interface differed from the feedback.more » « less
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Smart, William D.; Grimm, Cindy; Hartzog, Woodrow (, Journal of Emerging Technologies)null (Ed.)Automated systems like self-driving cars and “smart” thermostats are a challenge for fault-based legal regimes like negligence because they have the potential to behave in unpredictable ways. How can people who build and deploy complex automated systems be said to be at fault when they could not have reasonably anticipated the behavior (and thus risk) of their tools?more » « less
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